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Adam Whybrew focuses on financial services, retail, pricing, public sector, and personalization applications. Adam applies advanced analytics techniques to improve profits and/or service quality for clients in a range of industries.

Adam helped four clients build personalized marketing systems, improved promotional efficiency for multiple retailers and consumer goods companies, helped several companies to develop data partnerships, managed churn, cross-sell and upsell, and developed optimal physical footprint models in a range of customer-facing and infrastructure industries.

Adam developed BCG's internal analytics training materials that have been used by more than 1,000 staff members. Before joining BCG Adam was global head of sales and marketing for two high-tech companies.

AREAS OF EXPERTISE

EDUCATION

  • PhD, physics, first-class honours, Cambridge University
  • PhD, laser physics, first-class honours, Oxford University
  • MBA, Melbourne Business School

Publications and Videos

Why You Should Talk About Your Anxiety at Work

BCG's Adam Whybrew shares his own experience with mental health, revealing the surprising benefits of opening up—and how being vulnerable creates a safe space for everyone.

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The Next Frontier in Personalization

Companies need to know what works for each individual customer.
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A Better Approach to AI in Government Services

Screening for the high-risk cases is the default in AI risk assessment. But finding the low-risk cases is a much better place to start.
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The Citizen’s Perspective on the Use of AI in Government

Realizing the full potential of AI will take more than developing IT capabilities. The public must trust that its use will be both legal and ethical.
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Using Advanced Analytics to Improve Operational Decisions

Managers who have relied on trusted rules of thumb to make complex decisions now have a powerful alternative. Advanced analytics can improve decision making and unlock significant value.
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When “Asset Light” Is Right

A BCG survey of 2,687 large companies found that asset-light models deliver stronger financial results—especially if used with “smart controls” that improve coordination and knowledge sharing.