Chitomi Takaki joined Boston Consulting Group in 2023. She is a core member of the firm’s Insurance and Marketing, Sales & Pricing practices.

Chitomi works mainly within the insurance industry, helping clients in all stages of an engagement, from strategy development to implementation. Her experience includes CX-based growth strategies, business strategies, operational and organizational reforms, business transformation, digital transformation, and project management.

Prior to joining BCG, Chitomi worked at consulting firms, including Accenture, and held several management positions in the direct sales and claims divisions at AIG Japan Group.