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Federico Muxí is a core member of the Financial Institutions and Corporate Finance & Strategy practices at Boston Consulting Group. He currently leads the Financial Institutions practice for Iberia and South America (ISA). Federico previously served as the office administrator for both the Buenos Aires and Santiago offices, and as the People head for the Spanish-speaking South America System.

Since joining BCG fulltime in 2002, Federico has worked extensively throughout Latin America for clients in the financial services sector, including leading retail and corporate banks, wealth and asset managers, card issuers, processors and acquirers, fintechs, and insurance companies. He has successfully led many clients through digital transformations.

Federico takes an active and leading role in BCG’s social impact activities. Prior to joining BCG, he worked as a product manager at Citibank N.A.

AREAS OF EXPERTISE

EDUCATION


  • MBA, honors, Harvard University Business School
  • BA, Accounting, Universidad de la República

Publications and Videos

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Desbloqueando la Madurez del Marketing Digital en la Banca Latinoamericana

Perspectivas sobre los desafíos y oportunidades que enfrenta el sector bancario al avanzar en la madurez del marketing digital, un pilar fundamental para mejorar la experiencia del cliente y crear una ventaja competitiva.
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Unlocking the Gen AI Opportunity in Latin America

Perspectivas das empresas tecnológicas da América Latina: GenAI pode reduzir custos de atendimento ao cliente em 70% e aumentar a eficiência na produção de conteúdos.
Unlocking the GenAI Opportunity in Latin America | Hero

Unlocking the GenAI Opportunity in Latin America

Perspectivas de las empresas tecnológicas de Latinoamérica: la implementación de GenAI puede reducir los costos de atención a clientes en un 70% y aumentar la eficiencia de la producción de contenidos.
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Marketing Digital - Uma Alavanca Chave Para O Crescimento Rentável Do Negócio Bancário Na América Latina

O Brasil se destaca quando o assunto é marketing digital porque tem características distintas em relação aos outros países latino-americanos.
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Marketing digital: Hacia el crecimiento rentable de la banca en Latinoamerica

Las ventas digitales y, por tanto, el marketing digital tienen un potencial enorme para las compañías y sus negocios. En los últimos años, hemos constatado que aquellas compañías que emplean campañas basadas en mejores prácticas de marketing digital mejoran su adquisición y retención de clientes y su imagen de marca.
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Global Wealth 2019: Reigniting Radical Growth

The wealth market is changing. To win over the next five years, leading firms will leave business as usual behind and commit to bold plays and new ways of working.
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Global Payments 2018: Reimagining the Customer Experience

What do retail and wholesale banks gain by tackling customer pain points? Their share of $1 trillion in new revenue over ten years.
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Global Wealth 2018: Seizing the Analytics Advantage

BCG’s 18th annual report on global and regional personal wealth examines how advanced analytics are emerging as a differentiator for successful wealth managers.
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Global Wealth 2017: Transforming the Client Experience

BCG’s 17th annual study takes a comprehensive look at key trends in the wealth management industry, including how private wealth has evolved globally and regionally.
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Retail Payments: Mapping Your Digital Destiny

Although the digital crescendo in payments is under way, few clear leaders have emerged—and incumbents still have a good chance to become principals in the orchestra.
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Wholesale Transaction Banking: Leveraging “Fin” and “Tech”

Banks that act decisively are in a prime position to be a core partner in corporate treasurers’ digital transformations.
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Global Payments 2016: Competing in Open Seas

BCG’s 14th annual study of the payments business explores shifting industry dynamics and the steps that diverse types of institutions must take to succeed.