Perspectivas das empresas tecnológicas da América Latina: GenAI pode reduzir custos de atendimento ao cliente em 70% e aumentar a eficiência na produção de conteúdos.
Education
- MBA, IESE Business School
- Masters, industrial engineering, Polytechnic University of Catalonia
Joan Viñals is a core member of Boston Consulting Group’s Technology, Media & Telecommunications (TMT) practice and leader of Growth Tech for Spanish-speaking South America.
Joan has more than 17 years consulting experience in Europe, the Middle East, Africa, Latin America, and the US covering a broad range of topics including corporate and commercial strategy, startup build, and capital allocation for telecom and tech companies.
Prior to BCG, he cofounded a mobile virtual network operator (MVNO) in Mexico and held a principal position with Delta Partners.