Karl Werner joined Boston Consulting Group in 2008 in the Mexico City office and transferred to Zurich in 2012. He is a member of the Insurance and Operations practices. Karl has led many projects in Europe, the US, and Latin America in customer journeys and related ecosystems, product simplification, operations and efficiency, large-scale transformation, and finance and strategy.

Karl co-leads the firm’s work in operational excellence in insurance for Continental Europe. Recently, he has worked with Swiss insurers and European insurance groups in both commercial and retail insurance on analytics, customer journeys, customer-centric ecosystems, transformation, and efficiency and process simplification.

Prior to joining the firm, Karl worked for several years at Dresdner Bank (planning and steering wealth management, credit products, and processes/structured finance). He also participated in a two-year bank training program at Skandinaviska Enskilda Banken AB in Germany. Karl speaks English, German, French, and Spanish.