Kathleen Polsinello is the head of Boston Consulting Group in Canada and a core member of the firm’s global Consumer practice. In addition to leading the Canadian business for the Calgary, Toronto, and Montreal offices, she is a member of the North American Management Team. She works primarily with retail clients on commercial, operations, and organization topics.

Since joining BCG in 2006, Kathleen has worked with a wide range of clients in Canada, the UK, and the US. She has extensive experience leading food and general merchandise retail leadership teams through large-scale business transformations, and has worked on strategies in growth, customer segmentation, format design, pricing and promotions, organization, and target operating model.

During her time at BCG, Kathleen has taken on several firm leadership roles focused on people and career development. Prior to leading the Canada system, she led the Toronto office, the Consumer practice in Canada and the Women@BCG initiative in Canada. She has published and spoken extensively on consumer sentiment and its implications on buying behavior, as well as on diversity, equity, and inclusion (DE&I) topics focused on the advancement of women in the corporate world.

Outside of BCG, Kathleen sits on the boards of the Canadian Club of Toronto, Enterprises Norman Hebert Inc., and the Whitney Child Centre. She is also a member of the Business Council of Toronto, an executive table of Canadian CEOs focused on galvanizing industry and government into action on the Canadian productivity gap.