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Mayank Jha is a core member of Boston Consulting Group's Financial Services practice. He works on cases involving strategy, sales acceleration, new business build, HR transformation, technology and digitization, and change management. His clients have included banks (private and public sector), non-banking financial companies (NBFCs), asset managers, and insurers. Mayank is the asset management lead for India. He joined BCG in 2010 at the New Delhi office.

Mayank recently led a strategy and new business build engagement for a large non-bank, with focus on digital customer journeys and building digital processes, including building product offering and journeys through large scale consumer research. He has worked with clients on visioning and strategic direction, digitization of customer journeys and digital salesforce effectiveness, and many other aspects of digital transformation and strategy.

Prior to his MBA, Mayank worked at Procter & Gamble in and ITC Limited in supply chain and project management roles.

AREAS OF EXPERTISE

EDUCATION

  • MBA, Indian Institute of Management, Bangalore
  • BTech, chemical engineering, Indian Institute of Technology, Bombay

Publications and Videos

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Global Wealth Report 2023: Resetting the Course

BCG’s 23rd annual study of the global wealth management industry sizes the global market, analyzes booking-center trends, examines wealth manager performance, and offers eight initiatives to help players achieve consistent growth.
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Next-Gen Collections Contact Strategy

The report highlights the importance of a focus collection strategy and lays emphasis on the need for CEOs of Financial Institutions to make this a key priority in their agenda.