Skip to Main

Steve Mitchelmore is a core member of Boston Consulting Group’s Consumer practice. He has worked with many clients across sectors with an emphasis on growth and customer-driven transformation. Steve is passionate about unlocking the potential in clients to leverage data/tech to meet consumer needs in today’s new reality.

During his more than 15 years with BCG, Steve has worked with retail and consumer tech clients on marketing and sales, corporate strategy, organization transformation, and operational efficiency. Steve helped co-found BCG’s personalization business and is a leader in BCG’s growth technology business. He leads the Seattle office and serves as a member of the North America leadership team and the growth tech leadership team.

AREAS OF EXPERTISE

EDUCATION

  • MBA, Kellogg School of Management, Northwestern University
  • BA, commerce, Queen’s University, Canada

Publications and Videos

Close up view of the covid-19 vaccine bottle and needle

Fixing the Fallout from a Myopic Focus on Black Vaccine Hesitancy

Concerns about Black hesitancy during the rollout of the COVID-19 vaccine have distracted health officials from the real issue: equitable access.
profiting-personalization-1694x950-tcm9-154624.jpg

Profiting from Personalization

Brands that create personalized experiences for customers are already seeing rapid revenue increases. The 15% of companies that really get personalization right will capture a disproportionate share of future profits.