Great Chief Transformation Officers Matter More Than Ever

BCG’s Office of the Chief Transformation Officer provides the resources companies need to tip the balance in their favor—by making sure their change leaders have the right skills and knowledge to succeed. We do this by bringing together a network of Chief Transformation Officers for regular training and support around five key stages along the CTO life cycle:

• Setting Up the CTO Role. Identify the purpose, need, and time frame for the CTO role; identify the transformation model; design the role charter of the CTO; outline success factors; and align with top leadership.
• Selecting the Individual. Understand staffing requirements; source and evaluate CTO candidates; and start the interview process.
• Setting Up the CTO for Success. Onboard the CTO; establish the Office of the CTO; design modus operandi for first day on the job; and schedule one-to-one coaching for CTOs.
• Sustaining and Progressing. Adjust transformation plans as needed to the organization; push leaders to act as role models for change; and execute on governance.
• Exiting and Moving On (or Continuing). Off-board the CTO and/or team; coordinate potential handoff to a new CTO, or else support current CTO in continued role.