Family Business

Optimizing success across the intertwined spheres of family and business requires trusted advisers that understand the concerns and emotions of owners—and possess deep expertise in the critical management disciplines from strategy to organization.

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Family businesses come in all shapes and sizes, but they are prevalent, resilient, and highly successful in all corners of the globe. Family-owned companies share many of the same strategic and operational concerns as their nonfamily-owned competitors. But they also face distinct challenges born out of the complexity of combining family and business concerns. How can families deal with issues across both spheres, sustaining their business value and closest relationships?

Our Approach to Family Business Consulting

In addition to our full range of consulting services on corporate finance and strategy, organization, marketing and sales, operations, digital transformation, and more, we also help families in business navigate their unique challenges, among them:

Family Business Services

We develop deep relationships with family business owners. We understand their distinct risk profiles, longer-term growth perspectives, and approach to stewardship. And we develop bespoke solutions for family-owned companies by answering critical questions.

Seven Critical Questions for Family Businesses
  • What is the purpose of the business for the family?
  • How should governance of the family business be structured?
  • What is the desirable relationship between ownership and management, particularly in the case of large conglomerates?
  • How should the company manage family business transitions—for example, succession planning and generational shifts?
  • How do family members diffuse emotional tension and maintain harmony?
  • How can growth be funded without diluting family control?
  • How do family businesses attract the best nonfamily talent and set clear expectations for their partners and investors?

Our Focus on Family Business Governance

Although corporations are required by law to embrace formal governance rules, the families that own them are not. But good governance of family businesses is essential. The lack of a clear and mutually agreed governance structure can cause unnecessary conflict and destroy business value. Families need to take four steps to define an effective model for governance of family businesses.

  • Agree on the family’s overarching goal. As the owner, the family has the right to run the business as it chooses—but the family must choose. Is the goal to run the business to maximize wealth creation for current family shareholders—or to create opportunities not only for this generation but also for future ones?
  • Anticipate potential family hot spots. Any governance framework needs to be designed with an understanding of the issues most likely to jeopardize family harmony. Every family is different, but common examples include potential tension on leadership changes, wealth sharing, or intergenerational equity. Unless these issues are considered up front, small disputes can spark larger rifts that can threaten both family and business.
  • Understand the family and business context. As owners, it is important for family members to understand the business and the challenges it faces. What is the ownership structure and succession plan? What are the business’s holdings and its future strategy? What constraints—financial, regulatory, and societal, to name a few—does it face?
  • Create structure for the family. Good governance of the family business requires a structure that reflects and address the decisions and learnings from the prior three steps. Many families create a shareholders’ agreement laying out the definition of family and rules for family owners and managers—and establish governing bodies and a family code of conduct.
Inside Our Guide for Family Businesses
Book

Untangling Conflict: An Introspective Guide for Families in Business

By:  Janmejaya Sinha Carol Liao Ryoji Kimura, and Brittany Montgomery

Drawing on decades of lessons learned from the authors’ work supporting families and the businesses they own, this book guides family businesses through an introspective process that helps them determine their own bespoke approaches to preventing and mitigating conflict.

Our Insights on Family Business

Our Family Business Consulting Team

Managing Director & Senior Partner; Chairman, India

Janmejaya Sinha

Managing Director & Senior Partner; Chairman, India
Mumbai - Nariman Point

Managing Director & Senior Partner; Chairman, Greater China

Carol Liao

Managing Director & Senior Partner; Chairman, Greater China
Hong Kong

Managing Director & Senior Partner

Nicolas Kachaner

Managing Director & Senior Partner
Paris

Managing Director & Senior Partner

Burak Tansan

Managing Director & Senior Partner
Istanbul

Partner & Director, BCG Henderson Institute Fellow

Ulrich Pidun

Partner & Director, BCG Henderson Institute Fellow
Frankfurt

Managing Director & Senior Partner

Ryoji Kimura

Managing Director & Senior Partner
Tokyo
Asia-Pacific

Managing Director & Senior Partner

Vikram Bhalla

Managing Director & Senior Partner
Mumbai - Nariman Point

Managing Director & Senior Partner

Anthony Oundjian

Managing Director & Senior Partner
Manila

Managing Director & Senior Partner

Fang Ruan (阮芳)

Managing Director & Senior Partner
Hong Kong

Managing Director & Senior Partner

Yulius Yulius

Managing Director & Senior Partner
Jakarta
Europe, Middle East, South America, and Africa

Senior Advisor

Andreas Maurer

Senior Advisor
Düsseldorf

Managing Director & Senior Partner; Head of BCG Casablanca office; Head of BCG Tech Hub in Africa

Hamid Maher

Managing Director & Senior Partner; Head of BCG Casablanca office; Head of BCG Tech Hub in Africa
Casablanca

Managing Director & Senior Partner

Vassilis Antoniades

Managing Director & Senior Partner
Athens

Managing Director & Senior Partner, Global Segment Leader Cities & Regions

Vladislav Boutenko

Managing Director & Senior Partner, Global Segment Leader Cities & Regions
Riyadh
North America

Managing Director & Senior Partner;<br/>Chief Client Officer & Chair, Industry Practices

Tawfik Hammoud

Managing Director & Senior Partner;
Chief Client Officer & Chair, Industry Practices
Toronto

Managing Director & Senior Partner

Jennifer Bratton

Managing Director & Senior Partner
Minneapolis

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