Digital Ecosystems

Digital ecosystems are fundamentally changing how businesses collaborate and compete. Our digital ecosystem consulting team helps clients get ready to be part of—or to build—a digital ecosystem.

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Digital ecosystems are the future of business collaboration and competition. BCG develops end-to-end solutions for companies ready to enter or build a collaborative network. Learn more.

Companies once might have kicked off a joint venture or a strategic alliance with a few industry partners to share risks or enter a new market, but now many companies collaborate in digital ecosystems of dozens or even hundreds of partners from several industries to bring their offerings to market.

This new collaboration model isn’t a fad; it’s the future of business. Many of the world’s largest companies are part of vast digital ecosystems that are disrupting not just their industries but broad swaths of the economy.

What Is a Digital Ecosystem?

A digital ecosystem is when many largely independent economic players join forces to create a digital offering that is more valuable than a single company’s product or service. Some digital ecosystems develop solutions—like a connected car or a smart home. Others bring together buyers and sellers on a digital platform.

Our End-to-End Approach for Digital Ecosystems

BCG helps companies looking to develop or participate in a digital ecosystem move from strategy to scale in less than 24 months.

  • STRATEGY. To capitalize on the benefits of digital collaboration, companies must craft a forward-thinking digital ecosystem strategy, navigate the startup community to spot potential partners, and identify the partners that can make an immediate impact. 
  • BUILD-UP. Because new technologies, partners, and competitors emerge all the time, it’s vital to adapt and pivot during the initial phases of ecosystem growth. We work with clients to create a flexible, agile model for designing, setting up, and governing a digital ecosystem.
  • SCALE. Orchestrators of collaboration networks need to create a sense of community and trust while ensuring that all participants benefit. Value—whether it’s data, IP, or financial gain—must be shared to create strong and lasting partnerships.

Our Clients' Success with Digital Ecosystems

BCG collaborated with Celcom Axiata, one of Asia’s largest telecommunications companies, to transform a simple phone card into an e-wallet and lifestyle app called Boost. In less than two years, it became Malaysia’s leading cashless platform—a digital ecosystem of 17 banks and a growing list of more than 125,000 participating merchants.

Our Solutions for Powering Digital Ecosystems

Explore Our Insights on Digital Ecosystems

Meet Our Digital Ecosystem Consultants

Managing Director & Senior Partner

Alex Koster

Managing Director & Senior Partner
Zurich

Partner & Director, BCG Henderson Institute Fellow

Ulrich Pidun

Partner & Director, BCG Henderson Institute Fellow
Frankfurt

Managing Director & Partner

Andreas Klar

Managing Director & Partner
Munich

Managing Director & Partner

Shashank Modi

Managing Director & Partner
New York

Managing Director & Partner

Tarandeep Singh

Managing Director & Partner
Singapore

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