Internet of Things

Data shared by the Internet of Things (IoT) offers a powerful opportunity for businesses to design new customer offerings, deliver enhanced efficiencies, and provide unprecedented insight into how to deliver value. Our IoT consultants help unlock the next level of innovation.

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IoT leaders understand that, at its core, IoT is a fundamental component—and enabler—of digital transformation. But winning with IoT means connecting more than just devices. It means linking your strategy with your digital journey; employing the right emerging technologies, such as artificial intelligence (AI), augmented reality (AR), and blockchain; collaborating with the right partners and digital ecosystems; and establishing new processes and ways of working.

It’s a tall order, but by understanding the new IoT trends—such as better economics, edge computing, AI and AR, blockchain, and improved connectivity—and how best to leverage them, organizations of all types—businesses, governments, and nonprofits alike—will find that the possibilities for innovation and value are virtually boundless.

The innovation and value IoT delivers are virtually boundless, but companies need an integrated ecosystem of capabilities and stakeholders to harness its full potential.

Our Approach to IoT Adoption

To harness these trends—and create an IoT strategy that fuels true digital transformation—our IoT consulting team helps organizations consider a number of crucial questions:

  • Where do we build, and where do we buy, across IoT’s six-layer stack of devices, backbone, applications and analysis, security, communications, and services?
  • How do we identify the right partners and digital ecosystems—because few companies will be able to do everything alone—for filling in gaps in our technical and business capabilities?
  • How do we adopt—and facilitate—new ways of working to establish cross-functional alignment and accountability?
  • How do we reengineer core business processes to capture the full value of IoT?
  • How do we develop or acquire the necessary talent, especially in such areas as analytics, AI, and software engineering?
  • How do we create a scalable technical infrastructure that ensures the fast deployment of new use cases?

BCG’s IoT consultants help organizations zero in on the answers—to unlock new revenue streams, efficiencies, and possibilities—using our IoT consulting approach that integrates strategy, technology, and human components to drive the best outcomes.

Our Client Impact in Internet of Things

We Drive IoT Adoption Across All Industries

Industrial Goods
  • Automotive. IoT enables powerful use cases from smart navigation and autonomous driving to mobility and electric vehicles.
  • Engineered Products and Infrastructure. IoT continues to enable use cases in aerospace and defense as well as machinery and industrial automation.
  • Materials and Process Industries. IoT has powered the industry with real-world data, especially in agribusiness.
  • Transportation and Logistics. The industry continues to leverage IoT data in the logistics, postal and parcel, rail, and shipping sectors.
Insurance
IoT allows insurance agencies to connect with customers in new ways and offer new pricing models based on data collected through sensors in a car.
Oil and Gas
IoT enables the equipment of both greenfield and brownfield assets for novel unmanned operations, targeting step changes in OPEX, CAPEX, and risks exposures. Additionally, IoT is an enabler for innovative, connected business models in downstream B2C and B2B.
Technology, Media, and Telecommunications
  • Technology. Tech is a critical enabler for IoT, especially with regard to how IoT devices are managed and secured, as well as how data is collected and analyzed. This happens across the IoT stack from the device and the cloud backbone to apps and analytics.
  • Telecommunications. Telcos play a critical role in delivering data from device and cloud to applications. Both 5G and edge computing are important topics for realizing the value of IoT data.
Retail
IoT is a core component for trace-and-trace of vehicles for home delivery, customer experience, the physical retail space, and the connection with retail employers to ensure customer service is optimized.
Power and Utilities
IoT is a core component for trace-and-trace of vehicles for home delivery, customer experience, the physical retail space, and the connection with retail employers to ensure customer service is optimized.
Public Sector
IoT helps the public sector to transform outdated processes; improve operational efficiencies; improve transparency; and increase accountability among leadership, agencies, and citizens.

Explore Our Insights on the Internet of Things

Meet Our IoT Consultants and Experts

Our IoT consultants help leaders across all industries combine IoT with other emerging technologies to launch innovative solutions and spark digital growth.

Managing Director & Senior Partner, Global Sector Leader, Technology

Akash Bhatia

Managing Director & Senior Partner, Global Sector Leader, Technology
Silicon Valley - Bay Area

Managing Director & Senior Partner

Daniel Schlecht

Managing Director & Senior Partner
Düsseldorf

Managing Director & Partner

Aico Troeman

Managing Director & Partner
Amsterdam

Managing Director & Senior Partner

JT Hsu

Managing Director & Senior Partner
Taipei

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