Post-Merger Integration

A common misperception about post-merger integration is that it can be tacked on to existing day-to-day responsibilities— that’s a recipe for unrealized value. BCG’s framework for a successful PMI has helped clients capture 9% more value from their M&A deals.

post-merger integration challenge
More often than not, M&A deals destroy value; more than half of mergers and acquisitions fail or underperform. While the transactions still go through, they never unlock their full potential. That’s because the challenge of PMI—bringing together two organizations, each with its own processes, structure, culture, and management—is profoundly complex.

Our Approach to Post-Merger Integration Success

In short, PMI is one of the most challenging initiatives that a senior executive will ever undertake. To succeed, a PMI must achieve four fundamentally different objectives:

  1. Maintain momentum in the ongoing businesses.
  2. Maximize and accelerate synergies and value creation.
  3. Build the organization and align the cultures to drive the new company forward.
  4. Use the combined capabilities to advance the company’s competitive position.

In the past five years, we’ve helped major multinational companies complete more than 550 mergers and acquisitions. These M&A deals generated 9% more value for our clients, on average, than the average deal, in large part because of our PMI consulting services.

We help our clients succeed by combining deep industry and business strategy knowledge with comprehensive value delivery capabilities and expertise, thus accelerating and maximizing value creation throughout the deal and the PMI process.

Because no two PMIs are alike, it's hard to develop a formula. But BCG has articulated 12 imperatives for success in a three-phase approach: setting the direction, capturing the value, and building the organization. In the first phase, defining your basic objectives is essential. In the second phase, speed is crucial. And in the final phase, continuous communication ties everything together.

BCG's 12 Imperatives for Successful PMI

Set the Direction
  • Start by defining the basic objectives of the integration.
  • Rigorously manage the integration as a discrete program, independent of its size.
  • Organize integration teams around drivers of value and around target operation model, and appoint leaders from both companies.
  • Insist on senior leadership that is committed, credible, and highly visible.
Capture the Value
  • Emphasize speed; Use the period before closing to start designing the future company and prepare to capture the value.
  • Aggressively pursue synergies according to the integration's objectives.
  • Keep the current business strong by involving current customers in the integration process.
  • Decide early and explicitly on IT for the integrated company.
Build the Organization
  • Design the future operating model early in the process; it may differ from the day-one structure.
  • Manage talent by selecting, retaining, and developing the best people.
  • Rigorously manage cultural integration and change management.
  • Communicate, communicate, communicate! It is better to have too much communication than too little.

Our Post-Merger Integration Tools and Resources

Beyond these imperatives, we support clients by leveraging our proprietary toolkit to help with the hundreds of decisions they face during an integration. We employ these tools to manage the complexity and ensure that every integration captures its intended value:
  • Our synergy database benchmarks data from hundreds of PMI projects to estimate and validate potential synergies.
  • Our day-one PMI checklist provides a comprehensive list of priorities by function to ensure business continuity throughout the integration.
  • Our culture survey compares behaviors across both entities up front to reduce risk and increase the speed of the integration.

Our Insights on Post-Merger Integration

Our Experts on Post-Merger Integration

Managing Director & Senior Partner; Global Leader of Post-Merger Integration

Chris Barrett

Managing Director & Senior Partner; Global Leader of Post-Merger Integration
Dallas

Managing Director & Senior Partner; North America Leader of Transactions & Integrations

Lianne Pot

Managing Director & Senior Partner; North America Leader of Transactions & Integrations
Los Angeles

Managing Director & Senior Partner; Global Leader of Transactions & Integrations

Daniel Friedman

Managing Director & Senior Partner; Global Leader of Transactions & Integrations
Los Angeles

Partner & Director, Change, Transaction & Integration Excellence

Niamh Dawson

Partner & Director, Change, Transaction & Integration Excellence
London

Managing Director & Senior Partner; EMESA Leader of Transactions & Integrations

Teemu Ruska

Managing Director & Senior Partner; EMESA Leader of Transactions & Integrations
Helsinki

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