Supply Chain Management

BCG helps organizations reduce supply chain costs, while enabling growth through agility and by promoting resilience and sustainability. We customize supply chain strategy and applications of digital and AI tools to support optimal supply chain management that’s built for the future.

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Supply chain risk management vaulted to the top of the boardroom agenda during the pandemic and has remained there as companies face upstream and downstream disruption in supply chains due to unforeseen shocks, uncertain demand, and an ongoing pressure to become more efficient. Leading companies are future-proofing their supply chain strategy to withstand volatility as well as enable growth.

How BCG Supports Supply Chain Management

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BCG believes that customization is essential for a successful supply chain transformation program. We tailor our offerings to help companies strike the right tradeoffs among cost-effectiveness, agility, sustainability, and resilience. Our digital and AI implementations are targeted to solve each client’s distinct supply management pain points.

Our Approach to Supply Chain Management

BCG's unique approach to supply chain management puts people and processes first, with technology geared toward addressing validated business needs.

Our Approach's Impact
2pp-4pp
boost in EBITDA
10%-20%
decline in costs
5%-15%
increase in service levels
20%-30%
decrease in near term CO2e emissions

We begin by applying our proven approach to diagnose supply chain issues and the tangible value at stake. We then build capabilities, institute change management programs, and rapidly scale technology solutions to enable service-level improvements, provide platforms for growth, and capture sustainable savings. Here are four key ways we help clients future-proof their supply chains:

  • Cost-Effectiveness. Our cost management efforts focus on connecting silos in order to optimize supply chain costs while improving service and reliability. We also right-size integrated manufacturing and logistics networks to better meet demand, as well as improve distribution and warehousing to get products to customers faster and cheaper.
  • Sustainability. We accelerate supply chain sustainability through a well-coordinated suite of initiatives. These include creating transparency across all emissions scopes and supply tiers, optimizing product designs for sustainability, engaging suppliers, and fostering ecosystems. We also introduce low-carbon governance to align internal incentives and empower the organization.
  • Agility. We help companies build agile supply chains that allow them to rapidly adapt to changes in markets and customer demands. Companies can leverage flexibility, real-time visibility, collaboration, and advanced technologies to enhance growth, transformation, innovation, and supply chain resilience.
  • Resilience. We help companies gain competitive advantage and mitigate risk by building supply chain resilience. This includes diversifying the supply footprint to ensure access to key markets and resources, implementing flexible sourcing and manufacturing, and boosting operational risk awareness and traceability.

Across these efforts, we help companies utilize digital products and solutions and AI to improve decision-making, drive supply chain optimization, and foster sustainable supply chains. Capabilities such as Supply Chain AI help clients focus on the highest-value supply management opportunities and gain insights that strengthen supply chain resilience by helping them recover faster from supply chain disruptions.

Our future-proofing approach also includes using GenAI to enhance the data backbone, augment supply chain analytics, overhaul the user experience, and fully automate processes.

Our Supply Chain Management Work with Clients

Using PLAN AI and next-generation analytical inventory models, we developed advanced forecasting tools to spark faster, more precise decision-making for a global medtech player. And to ensure that our client could build on this foundation long after we completed our work, we embedded new processes and upskilled in-house teams. The result: an inventory reduction of more than $100 million in the first 12 months and a 15% increase in forecasting accuracy.
A fashion retailer aimed to enhance demand planning, targeting 3% to 10% annual EBIT growth. Accurate planning was impeded by fragmented decision-making processes across channels and tool-centric approaches that relied on off-the-shelf solutions. After a thorough diagnostic and more than 100 stakeholder interviews, BCG developed a future state vision for digital demand planning, with major EBIT opportunities uncovered in capacity booking, assortment, and buy quantity.
A global beverage company was facing high costs compared to regional competitors. It also had committed to ambitious sustainability targets, necessitating significant cost reductions. BCG worked with them to create and implement an operations transformation. By streamlining the platform and portfolio for the client, we implemented a centralized operating model to manage product flows and reduce logistics costs. The company was able to establish a more efficient and resilient supply chain network and a clear path to substantial cost savings.

Our Featured Supply Chain Management Tools and Offers

Our battle-tested, holistic approach to supply chain management is supported by our suite of advanced proprietary tools and solutions, including the following:

Our Latest Insights on Supply Chain Management

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Meet Our Supply Chain Management Consulting Leaders

Our supply chain management consulting team consists of hundreds of experts around the world with deep expertise in supply chain strategy, supply chain optimization, supply chain sustainability, supply chain risk management, and mitigating disruption in supply chains. Here are some of our experts in supply chain management:

Managing Director & Senior Partner

Dustin Burke

Managing Director & Senior Partner
Chicago

Managing Director & Senior Partner; Europe, Middle East, South America, and Africa Chair, BCG X

Olivier Bouffault

Managing Director & Senior Partner; Europe, Middle East, South America, and Africa Chair, BCG X
Paris

Managing Director & Partner

Anastasia Kouvela

Managing Director & Partner
London

Managing Director & Senior Partner

Chrissy O’Brien

Managing Director & Senior Partner
Boston

Managing Director & Partner

Bitan Datta

Managing Director & Partner
New Delhi

PA Product Director - Supply Chain

Ashish Pathak

PA Product Director - Supply Chain
ACC – Gurugram

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