Organization Design

Our Smart Design for Performance Approach

BCG’s approach to transforming an organization’s structure and design, which we call Smart Design for Performance, has demonstrated great success in boosting company performance, mastering complexity, and enhancing employee engagement. The organization design approach involves three main steps:

• Define the purpose of the reorganization. Clearly identify the company’s performance shortfall—that is, the gap between its current and target performance. Determine the precise aims of the reorganization effort—with regard to competitive advantage, strategic priorities, and the organization’s pain points.
• Define the target behaviors and design the organization accordingly. Determine the behaviors that will support the purpose of the reorganization. Design the organization to promote those behaviors, using a broad range of leading organization design elements, including organization structure, roles and responsibilities, individual talent, and organization enablers.
• Make it happen. Establish the right context throughout the organization and enhance the capabilities of leaders and top talent through distributed design, rigorous program management with multilayered communication, and capability building.

• Our OrgVantage solution allows our organization design consulting teams to perform a holistic organization diagnostic that evaluates performance against 12 context levers.
• BCG’s unique Smart Simplicity approach can help companies manage the ever-increasing complexity that bogs down performance and growth.

• BCG’s distributed approach to design ensures that managers deep within the organization are responsible for defining roles and aligning people with positions.