Companies that prioritize selling aftermarket services to supplement equipment sales not only generate much more income, they also solidify lasting relationships with customers.
![jonathan-brown-1-tcm9-236547.jpg](https://web-assets.bcg.com/dims4/default/0e02ad0/2147483647/strip/true/crop/857x857+0+0/resize/500x500!/format/webp/quality/90/?url=http%3A%2F%2Fboston-consulting-group-brightspot.s3.amazonaws.com%2Fb1%2F58%2Fe3c5776ccc8b034e91b96e71726f%2Fjonathan-brown-1-tcm9-236547.jpg)
Education
- Diploma, mechanical engineering, RWTH Aachen
- PhD, Ulm University
Jonathan Brown joined Boston Consulting Group in 2007. He has deep experience in operations, strategy management, and digitization, and has mainly worked on projects in the industrial goods and chemicals industries. His current focus is on machinery and automation clients, working with them on operations and digital transformation.
While working at BCG, Jonathan has also lived and worked in New Delhi and in Chicago (as part of BCG’s Ambassador program). He also has extensive project experience in China.