BCG’s Center for Digital Government partners with leaders in government and society to unlock the potential of digital, data, and technologies to transform the public sector and deliver better outcomes for citizens.
Future-focused governments must embrace and adopt digital transformations in order to thrive. BCG’s deep expertise in artificial intelligence, quantum computing, blockchain, data science, agile, human-centered design, IT architecture, and digital product and service innovation enables governments to meet their public sector digitization challenges head-on.
We help government agencies work in new ways, use data to optimize policy development and service delivery, build end-to-end digital journeys for citizens, and design digital services for governments of the future.
BCG’s Center for Digital Government is a multidisciplinary team of more than 120 experts who are passionate about digital government trends and creating value for citizens. Using data, technology, and people strategy, we transform organizations and operations, unlocking the governments’ potential. Our independent perspective ensures a strong commitment to finding the right solution to maximize value creation for the government, its citizens, and its employees.
Our multidisciplinary team from across our specialized businesses brings unmatched depth and breadth of technology, data and public policy expertise. Our strategic partnership with Public Digital, our non-profit foundation Centre for Public Impact, and our alliances with technical and delivery specialists such as Faethm, Contino, and Salesforce also enable us to bring a holistic end-to-end delivery perspective that ensures strategy is linked all the way through to implementation.
BCG X: Our tech build and design division
Leading tech, AI, and digital capabilities to help governments reimagine the citizen experience, grow innovation capacity, and drive data-informed decisions and policies.
BCG’s new AI Maturity Matrix combines an economy’s exposure to AI with its readiness to handle AI disruption. Explore our assessment of 73 economies.
As the government rethinks its approach to digitization, public sector organizations are working in agile and transparent ways to create a better and more flexible technology architecture.
GenAI and other AI tools present unique challenges and risks for government organizations. But if implemented responsibly, AI technologies can help governments make citizens’ lives better.
Explore the latest insights from the 2024 BCG Digital Government Citizen Survey in our new Trust Imperative series report, a collaboration with Salesforce that delves into how Generation AI can transform public sector service delivery and strengthen trust worldwide.
