In today’s uncertain environment, BCG’s wholesale banking consultants believe that reinvention is essential to creating value for the corporate banking industry. But continuing to use the same logic of previous initiatives will not be effective.
Our solutions address fundamental elements of the corporate banking reinvention journey:
Developed a large-scale agile transformation for a global investment bank with an expected impact of $200 million in three years, a three to five times faster delivery to market, a two to three times increase in productivity, and improvement in customer satisfaction and employment engagement.
Developed a one-year digital transformation program for a large bank in Asia Pacific that greatly improved its digital and sector solution capability. In the first month of the pilot, more than ten new strategic accounts were opened and ¥5 billion in incremental loans were approved.
Designed a revenue and risk tool for the sales field based on predictive machine learning models for a US commercial bank, providing more than 350 frontline staff with full transparency into their client books and equipping them with personalized recommendations for their clients. As a result, the bank expects to gain $30 million in incremental annual revenues, identify customers at risk of attrition 6 months in advance, and identify customers at risk of distress 12 months in advance.
BCG’s specialist research and benchmarking company provides deep insights into corporate and investment banking with diagnostics on technology, operations, risk and compliance, and market data.
This is no time for complacency. The improving interest rate environment may provide temporary relief, but banks need to use this cushion to fund their transformation.
By moving early, banks can enjoy higher returns, capture key relationships across the value chain, and gain share in two growing markets.
Regulators, development banks, and financial institutions hold the key to reaching net zero in the region. How can they approach the transition for the benefit of all stakeholders?
Savings are waiting to be tapped in many areas. Banks that take an aggressive approach to improving procurement can boost net income before taxes by 3% to 4%.
The wholesale banking business ecosystem faces numerous challenges and disruptions in its value chain—navigating an evolving regulatory framework, reducing costs, optimizing capital, and developing sustainable finance and investing practices.
Banks have plenty of customer data and tech expertise, but will need to balance the opportunities of generative AI against privacy, accuracy, and compliance concerns. Michael Strauss takes a look at tomorrow's opportunities.
