How We Help Companies in the Logistics and Freight Industry
Our freight and logistics consulting team partners with companies specializing in sea forwarding, freight forwarding, contract logistics, road and air freight, and cargo.
- We collaborate with clients on innovation. Winning market share in the 2020s demands that logistics and freight companies innovate to address customer pain points even before they are articulated—and continue to do so consistently. We help clients to streamline and accelerate their innovation processes and to hire, train, and lead their teams to become more agile.
- We help our clients become customer-centric. Our freight and logistics consulting team fuels innovation by helping our clients gather more detailed and better-structured data so they paint a fine-grained picture of existing customers and their needs. We then channel that knowledge to reenvision quoting and booking processes, salesforce organization and efforts, pricing strategies, and a robust and balanced portfolio of offerings.
- We partner with logistics and freight industry companies to build advanced IT, analytics, and digital capabilities. Formulating a sound freight strategy requires an in-depth understanding of the technological landscape, market conditions, probable future trends, and competitors’ capabilities. For some companies, the best approach is to build these capabilities through acquisition; for others it is organic growth. Our freight consulting team helps navigate both paths. We also bring deep industry expertise—and broad experience applying tech and digital across industries—to develop digital logistics and freight offerings, and launching data platforms with multiple participants including competitors.
- We advise clients on transformations that better integrate their freight operations. We help rethink operating models to achieve greater supply chain visibility, services bundling, and other efficiencies. These transformations enable companies to add such new services as customs clearance, inland transportation, and warehousing. Ultimately, the resulting gains in efficiency, functionality, and connectivity position logistics and freight companies to deliver end-to-end supply chain management and other solutions.
Our Centers of Excellence for Logistics and Freight

Center for Digital in Transportation
We partner with freight and logistics companies to deploy digital levers, including digital platforms, predictive analytics, advanced monitoring, and automation of operations.

Center for Mobility Innovation
Through this center, we help clients address such shared challenges as congestion, pollution, and the development of new technologies. We help clients connect with the right stakeholders at each stage of the value chain to take new ideas from the drawing board to the street.
Our Client Work in the Logistics and Freight Industry
Creating a Blockchain-Enabled Information-Sharing Solution. We worked with two of the biggest players in the freight industry to create an interconnected ecosystem of supply chain partners. TradeLens, the result of our collaboration, is a solution that supports transparency across the value chain and encourages innovation in supply chain management. It was one of the first applications for
blockchain technology in the sector, and many partners have joined the ecosystem since its launch.
Video
October 1, 2024
When the mobility experts at Penske began building a new AI platform for their B2B customers, they partnered with BCG. Sherry Sanger, Penske’s EVP of Strategy and Marketing, explains how the company combines their data and expertise with evolving technology.
Video
July 14, 2020
Teaming Up to Go Digital
Twill Logistics is one example of how we partner with clients to develop digital capabilities. BCG developed this in-house digital-forwarding offering to expand a major shipping liner’s service.
Launching a startup within a giant global company required an experimental and fully collaborative approach that Twill’s original CEO described as BCG and Twill “being joined at the hip” to ensure that the new program got the expertise and support it needed.
Launching a startup within a giant global company required an experimental and fully collaborative approach that Twill’s original CEO described as BCG and Twill “being joined at the hip” to ensure that the new program got the expertise and support it needed.
Our Logistics and Freight Tools and Solutions

B Capital Group
B Capital Group, a global venture capital firm in partnership with BCG, invests in business-to-business startups during their early expansion stage and fosters partnerships between entrepreneurs and corporate leaders. We enjoy particular success connecting entrepreneurs with corporations seeking to adopt
emerging technologies.
B Capital Group

BCG X
BCG X, BCG's tech build and design unit, partners with our freight and logistics strategy experts, helping companies develop AI-powered solutions and machine-learning algorithms that our clients own and integrate into their unique technology stack.
BCG X

BCG’s Transportation and Logistics Market Insight Tool
Our tool provides decision makers in the logistics and freight industry with a powerful cockpit for steering operational choices. The tool compiles data on 7 industries, 25 market segments and subsegments, and 31 financial KPIs. Get a complete picture of the industry's forecast trends and assess your company’s relative performance.
BCG’s Transportation and Logistics Market Insight Tool
Our Insights on the Freight and Logistics Industry

Article
January 10, 2025
Less-than-truckload freight benefits from higher barriers to entry and other structural advantages over full-truckload freight, giving it solid pricing power and margin stability.

Article
June 10, 2024
Supply and demand are more balanced, but disruptions across the Continent—and around the world—mean that road-freight customers must adapt to a far more volatile market.

Article
August 8, 2023
To counter sinking revenue and rising costs, trucking industry players are reevaluating their customer contracts and employee value proposition as they plan far-reaching operational changes.

Article
July 21, 2020
Digital startups are targeting the road freight industry because several pain points present an opportunity to transform the market.

Article
October 25, 2024
LSPs face big challenges, but the opportunities for those that are ready to act are significant too.
Our Freight and Logistics Consulting Experts




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