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BCG in the News

2025年1月13日

UK Trade Growth Lags Behind Global Average

2025年1月9日

E-Commerce’s Growing Focus on Customer Experience

2025年1月6日

The Path to Net Zero That Doesn’t Punish Consumers, Businesses, or Politicians

Fortune

Balancing Climate Action: Risks, Rewards, and Competitive Pressures

In Fortune, BCG’s Global Chair, Rich Lesser, highlights the challenges business leaders face in balancing climate action with economic pressures and shareholder demands. He emphasizes, “Every tenth of a degree adds impact and risk, and most likely adds it in an exponential way.” As many CEOs focus on potential US tariffs, geopolitical risk, and emerging technologies, Lesser warns against ignoring climate change, noting that China’s renewable energy investments could secure a lasting competitive edge over global markets.

Business Insider

Two-Way Mentorship and Inclusion Drive Company Culture

In an interview with Business Insider, BCG’s Global People Chair, Alicia Pittman, highlights how the firm is investing in its people by emphasizing ethics, inclusion, and two-way mentorship. She notes that 75% of BCG’s employees in North America are part of at least one of the firm’s DEI groups, fostering a culture where people feel supported and valued. “So much of culture and moving culture forward is really about having the language so we can share and talk about things,” she says.

The Star

What’s the Price for a Sustainable Future?

Writing in The Star, BCG’s Dave Sivaprasad highlights the importance of carbon pricing in combating climate change, stating that it “provides the financial incentive for emission reductions.” He underscores that carbon pricing “helps level the playing field for private sector climate investment and action,” a crucial step for countries to achieve a low-carbon future and for companies to remain competitive long-term.

Business Day

Global E-Commerce Giants Transform South Africa’s Retail Landscape

In Business Day, BCG’s Thomas Kingombe Kock and Vishakha Chopra highlight the rapidly evolving e-commerce sector in South Africa, which has grown over 30% annually since 2019. They emphasize the need for local e-commerce players to focus on providing fast, reliable delivery and a great customer experience to stay competitive. Chopra notes, “The ability to deliver efficiently to remote areas, where 75% of consumers live outside formal address systems, is crucial.”

Fortune

The Future 50: The Companies Most Likely to Adapt, Thrive, and Grow

Writing in Fortune, BCG’s Ketil Gjerstad and Johann Harnoss highlight the 2024 Future 50, BCG and Fortune’s latest annual ranking of companies with the greatest potential for sustainable growth. “The global economy in 2024 is a tale of two forces: optimism sparked by falling interest rates and the uncertainty caused by geopolitical unrest,” they write. The Future 50 companies are best positioned to withstand such global volatility. Tech firms dominate this year’s ranking, with software providers accounting for over half of the Future 50.

The Globe and Mail

A Call for an Artificial Intelligence Alliance Among Friendly Nations

In an opinion piece for The Globe and Mail, BCG’s Tawfik Hammoud and Terence Smith call for a global AI alliance to responsibly advance AI development. They stress that such an alliance would promote collaboration on funding, resource allocation, and regulation. Highlighting AI’s potential to generate $19.9 trillion globally by 2030, Hammoud and Smith urge Canada to act swiftly to align with allies and shape the AI landscape. “The stakes are too high for isolation,” they write.

Business Mirror

Filipinos’ Rising Concerns About Health Care Accessibility

In Business Mirror, BCG’s Julian Cua and Lance Katigbak highlight Filipinos’—particularly Gen Z’s—growing concerns over health care costs and access. According to a new BCG survey of nearly 1,500 Filipinos, 58% rank financial security for health emergencies as a top priority. The report, entitled “The Filipino Dream,” underscores the population’s resilience despite obstacles such as the rising cost-of-living and distrust of public institutions. Cua notes, “The Filipino Dream is not just an individual goal; it’s a collective vision for progress.”

Fortune

Personalization Done Right

In Fortune and Harvard Business Review, BCG’s Mark Abraham and David C. Edelman discuss how AI-empowered personalization enhances customer experiences and could drive almost $2 trillion in incremental growth over the next decade. Based on their bestselling book, Personalized: Customer Strategy in the Age of AI, they explain how to measure a company’s ability to deliver personalization at scale. “Across industries, we find that personalization leaders consistently grow top-line revenues 10 points faster per year than laggards,” they write.

Forbes

Why Your Operating Model Matters More Than Your Strategy and Structure

In her column for Forbes, BCG’s Julia Dhar highlights the importance of an organization’s operating model to achieving its goals. She calls on leaders to clarify decision rights, align incentives with strategy, and regularly reassess their models. A dynamic operating model bridges strategy and execution, enabling organizations to adapt and excel. “An operating model is a living thing; it evolves with the needs of the organization and the requirements of its strategy,” she writes.

Fortune

How Your Business Can Make the Most of Abundant Computing Power in the Age of AI

In Fortune, BCG’s Riccarda Joas and David Zuluaga Martínez write about the vast potential for innovation when unconstrained computing power is combined with AI. They encourage business leaders to embrace change as exponential rather than incremental: “If imagination is the ability to create a mental model of something that doesn’t exist yet, then nothing will be more important than imagination itself to success in an economy increasingly driven by the reality-expanding power of computing and AI.”

Forbes

Productive Disagreement: Getting Beyond “Agree to Disagree”

In her column for Forbes, BCG’s Julia Dhar highlights strategies to foster productive workplace disagreement. By encouraging a sense of understanding and common ground, teams can turn conflicts into constructive, outcome-focused discussions. Dhar explains that “curiosity conversations” open perspectives. She writes, “The real trick is that you must really be curious—and open-minded—about what you might hear in return, not merely waiting for your turn to persuade them of your worldview.”

Forbes

How a Shorter 2024 Holiday Season Impacts Retailers

In Forbes, BCG’s Mrin Nayak highlights the complex challenges facing retailers this holiday season, including the US election and five fewer prime shopping days compared to last year. Nayak emphasizes that “timing matters, though—direct, social media, and emerging marketplace channels see the most strength early in the holiday shopping season.” Retailers must focus on speed and agility to meet rising demand for fast fulfillment and competitive prices as consumers navigate a shortened and uncertain holiday shopping period.

CFO Dive

Maximizing the Value of AI

In CFO Dive, BCG’s Amanda Luther and Vladimir Lukic highlight that only 4% of companies fully capture the value of AI, with their biggest gains coming from business process upgrades. “When companies undertake digital or AI transformations, they need to focus two-thirds of their effort and resources on people-related capabilities, and the other third or so split between technology and algorithms,” says Luther. AI leaders anticipate 60% higher AI-driven revenue growth and 50% more cost reductions by 2027 compared to companies that are less focused on the technology.