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Nate Shenck is a core member of Boston Consulting Group's Consumer, Health Care, and Operations practices, and is the global lead for retail. Nate works primarily with major retail and health care companies to drive significant strategic and operational change in order to address their most critical challenges and achieve sustainable impact.

Within retail, Nate has worked within the food, drug, mass market (FDM); specialty; convenience; and DIY channels among others. His expertise is in retail operations and the future of retail, including store productivity, product availability and inventory management, customer service and services, go-to-market strategy, retail real estate, and driving change in retail settings.

Within health care, Nate works mostly in the pharmacy industry on topics including operations and workflow, product chain/inventory management, profitability and service optimization, and productivity.

Prior to joining BCG, Nate was a nuclear submarine officer in the United States Navy and a military professor at the United States Naval Academy. Nate is also the past Leader of BCG's North America Veteran Network.

AREAS OF EXPERTISE

EDUCATION

  • MS, C. S. Draper Fellow, Massachusetts Institute of Technology
  • BS, electrical engineering, with distinction, U.S. Naval Academy

Publications and Videos

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Black Friday 2024: GenAI Helps Consumers Hunt for Bargains

BCG’s annual survey asked 10,000 consumers across nine different markets about sentiment and expectations ahead of Black Friday, Cyber Monday, and Singles’ Day.
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The New E-Commerce Innovation Imperative for Retailers

As technology disrupts e-commerce, most US retailers aren’t keeping pace with the market leaders. Here’s how the innovators are setting themselves apart.
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Deck the Halls Differently for 2024 Holiday Retail Success

Retailers, ready the sleigh for a fast ride! A late Thanksgiving leaves 5 fewer peak holiday shopping days; meanwhile, the election will divide consumer attention. Retailers and brands will need to think differently about the holiday season this year to win the consumer.
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2024 Retail Predictions

We assessed retailers who are driving the industry forward, market trends across the globe and our network of industry experts, and we have 5 predictions for the year.
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Why E-Commerce Retailers Should Act Like Startups

By operating their e-commerce unit like a digital startup business, traditional retailers can experiment freely, reward risk-taking, scale successes quickly – and unlock higher growth.
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Holiday Retail Forecast: A Soft Landing and Early Spending

BCG's Holiday Spend Survey provides vital insights for retailers as they gear up for their most important season of the year - holiday shopping.
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To Reset Operations, Grocers Should Start with the Customer

A customer-centric transformation can help grocers cut waste by up to 30%, freeing resources for reinvestment in price, service, customer experience, and other competitive advantages.