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Patrick Hadlock is a senior advisor at Boston Consulting Group.

At BCG Patrick has guided large consumer companies such as retailers, restaurants, hotels, and airlines grow through commercial transformation. He has helped companies understand how commercial and technology trends will reshape their industries—and to think about which capabilities to bet on. He has designed new operating models and organizations that will take advantage of the emerging digital age.

Patrick has also helped governments transform through adoption of best practices in the private sector as well the latest technology capabilities.

Patrick is a much-quoted expert in the field of consumer packaged goods. He was a featured speaker at the 2014 GMA Leadership Forum. Before joining BCG, Patrick worked at GE Capital in New York.

AREAS OF EXPERTISE

EDUCATION

  • JD, magna cum laude, Harvard Law School
  • BBA, finance, University of Texas at Austin
  • BA, University of Texas at Austin

Publications and Videos

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Feeding the Algorithm

Data and analytics are a big opportunity for restaurant brands that move fast and a threat to those that delay.
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The New Digital Reality for Restaurants

Restaurant brands that are developing a digital game plan—and putting the necessary investment behind it—are opening a big lead over the competition.
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Dining and Dollars: Directing Restaurants’ Digital Investments

Restaurant companies are divided on how digital technologies are reshaping their business and what to do about them. Each company sees the hazards and the opportunities differently.
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The Digital Future: A Game Plan for Consumer Packaged Goods

With nearly one-half of growth over the next five years coming from digital channels, CPG manufacturers risk losing control of their margins, share, and brand equity.
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Leveraging the Loyalty Margin: Rewards Programs That Work

Some companies generate up to 60 percent of revenues from loyalty program members. Clearly, boosting the “loyalty margin” can have a dramatic impact on sales and profits.