Big changes loom for air carriers, including the need for more personalized service and increased sustainability. Here’s how industry leaders should respond.


Getting Airlines on Board with Digital Disruption
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Getting Airlines on Board with Digital Disruption
Education
- MBA, high distinction, Indian Institute of Management, Bangalore
- BCom, R. A. Podar College of Economics and Commerce
Pranay Jhunjhunwala leads Boston Consulting Group's Consumer practice in Western Europe and South America and BCG's Marketing, Sales & Pricing practice in the UK. He also leads BCG's work with airlines globally.
Since joining BCG in 2003, Pranay’s client work has focused heavily on the travel and tourism sector, including airlines, hotels, cruise lines, and travel distribution. He has authored reports on Millennials’ attitudes in travel and tourism and on the impact of mobile technology in the travel sector.
Before joining BCG, Pranay worked at Deutsche Bank.