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Szoa Geng joined the New Jersey office of Boston Consulting Group in October 2015. She is a core member of the firm’s Health Care practice. Szoa has worked extensively with academic health centers, cancer centers, integrated and regional health systems, and national and regional payers across the country.

She is an expert on care delivery strategy and clinical operations topics, with particular specialization in large health systems and academic medical centers – with a special focus on oncology, clinical research integration, physician economics and alignment, and care management and payer "middle office." In addition to her client work, Szoa is active in the firm’s Asian Diversity Network and is a West Coast Onboarding Facilitator and Seattle Summer Mentor.

Prior to joining BCG, Szoa worked for Strategy& (Booz & Company) in New York. During her time there, she spent a year on secondment with the Visiting Nurse Service of New York, one of New York’s largest home health and hospice agencies as Director of Finance, Strategic Planning, and Analytics for the hospice business.

AREAS OF EXPERTISE

EDUCATION

  • BS/BA, economics and international studies, Huntsman Program, University of Pennsylvania

Publications and Videos

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Facing Headwinds, Health Systems Can Learn from Airlines

To thrive during turbulent economic times, health systems can learn from the aviation industry, which embraced novel diversification approaches to maintain revenue stability and improve profitability.
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The Existential Threat to US Hospitals

The finances of the US health system are weak. If systemic issues are not resolved, the situation will worsen, with detrimental consequences for patient care and care equity.
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Health Care’s New Reality Is Dynamic, Digital—and Here to Stay

What challenges does the future hold for a fast-evolving sector that has undergone decades of change in the past 18 months?
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The Biden Administration May Expand Medicare, But It’s Not All Bad News for Health Systems

Following the passage of the COVID-19 relief bill, the next step on the Biden Administration’s agenda could be health care reform, including expanding Medicare eligibility However, this expansion could be financially beneficial for some health systems, contrary to what many industry experts believe.
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The Supreme Court’s ACA Ruling is About Far More than Mandates and Preexisting Conditions

The passing of the Affordable Care Act would be an extensive disruption in all elements of the value chain. Not only have payers and providers not prepped for this, but it’s unlikely regulators would immediately know what to do.
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PLAN for an Effective COVID-19 Response

Preparing Localities for Action Against Novel Coronavirus (PLAN) is a scenario-planning tool that identifies potential US supply and demand imbalances down to the county level.