行政サービスのデジタル化

BCGのデジタル政府センターは、政府や社会のリーダーと協力して、 デジタル、データ、テクノロジーの可能性を引き出し、パブリック・セクター(公的機関)に構造改革を起こして、市民に対する成果を高めます。

digital government
Future-focused governments must embrace and adopt digital transformations in order to thrive. BCG’s deep expertise in  artificial intelligence,  quantum computing,  blockchain, data science,  agile, human-centered design, IT architecture, and digital product and service innovation enables governments to meet their public sector digitization challenges head-on.

We help government agencies work in new ways, use data to optimize policy development and service delivery, build end-to-end digital journeys for citizens, and design digital services for governments of the future.

Our Digital Services for Governments

  • Digital Strategy Roadmaps. Together with governments, we develop holistic action plans to accelerate their digital transformation, including building employee capabilities in business and technology, reorganizing government around citizens’ needs, and deploying technology.  
  • Digital Products and Services. Designing, delivering, and deploying working digital products and services—at speed and at scale, and based on customer journeys. Our approach reduces unnecessary complexity often found in government interactions, and better meets citizens’ needs.  
  • Technology Transformation. We build world-class IT services and help governments treat data as an asset by transitioning to  digital and data platforms with modular cloud-based architectures. The result is increased flexibility, improved scalability, and a higher ROI.  
  • Digital Transformation. Transitioning to  agile-at-scale operating models and adopting agile practices lets governments speed up service delivery and innovate. In parallel, we support strategic workforce planning to build digital skills, strengthen cultures, and attract and retain digital talent.    
  • Value-based Policies and Services. To create value from data, we help governments build analytics capabilities; understand, test, and scale use cases; and ethically deploy new and emerging technologies. We leverage advanced data analytics,  artificial intelligence, and robotic process automation in our efforts.  
  • Cybersecurity and Digital Risk. Safeguarding national information by managing cybersecurity risks and buttressing capabilities is critical. We help evaluate the cybersecurity risk profile, assess the security posture, and design and deliver a holistic cybersecurity and digital risk program.

BCG X:BCGのテクノロジーとデジタル、デザインの専門家集団

先進的なテクノロジー、AI、デジタルの組織能力で、政府機関が国民の体験を再構想し、イノベーション能力を高め、データを基にした意思決定や方針を推進できるよう支援します。

政府機関のデジタルサービスに関する論考

AI in the Public Sector

For more than ten years, BCG reports have analyzed the connection between a country’s sustainable economic growth and citizen well-being. This year, we explore how AI will affect economies worldwide.

政府機関のデジタル戦略関連エキスパート

Managing Director & Partner

中川 正洋
Masahiro Nakagawa

Managing Director & Partner
東京オフィス

Managing Director & Partner

遠藤 英壽
Hidetoshi Endo

Managing Director & Partner
東京オフィス

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