物流

私たちは、デジタルテクノロジーやアドバンスト・アナリティクス、膨大な顧客データを活用して、物流・貨物輸送企業が顧客が望んでいるサービスに的を絞れるよう支援します。そうすることで、高額な配送用資産を購入したり保有したりすることなく、エンドツーエンドのサービスを提供できます。

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Freight forwarding and logistics companies continue to be vexed by overcapacity in the industry and competition from players all across the value chain. Surmounting these ongoing challenges is not impossible—unless companies come at the problems in the same way they always have. With our help, they can use digital technologies to develop a variety of innovative business models that will dramatically improve the customer experience and eliminate entrenched operational inefficiencies.

How We Help Companies in the Logistics and Freight Industry

Our freight and logistics consulting team partners with companies specializing in sea forwarding, freight forwarding, contract logistics, road and air freight, and cargo.

  • We collaborate with clients on innovation. Winning market share in the 2020s demands that logistics and freight companies innovate to address customer pain points even before they are articulated—and continue to do so consistently. We help clients to streamline and accelerate their innovation processes and to hire, train, and lead their teams to become more agile.
  • We help our clients become customer-centric. Our freight and logistics consulting team fuels innovation by helping our clients gather more detailed and better-structured data so they paint a fine-grained picture of existing customers and their needs. We then channel that knowledge to reenvision quoting and booking processes, salesforce organization and efforts, pricing strategies, and a robust and balanced portfolio of offerings.
  • We partner with logistics and freight industry companies to build advanced IT, analytics, and digital capabilities. Formulating a sound freight strategy requires an in-depth understanding of the technological landscape, market conditions, probable future trends, and competitors’ capabilities. For some companies, the best approach is to build these capabilities through acquisition; for others it is organic growth. Our freight consulting team helps navigate both paths. We also bring deep industry expertise—and broad experience applying tech and digital across industries—to develop digital logistics and freight offerings, and launching data platforms with multiple participants including competitors.
  • We advise clients on transformations that better integrate their freight operations. We help rethink operating models to achieve greater supply chain visibility, services bundling, and other efficiencies. These transformations enable companies to add such new services as customs clearance, inland transportation, and warehousing. Ultimately, the resulting gains in efficiency, functionality, and connectivity position logistics and freight companies to deliver end-to-end supply chain management and other solutions.

物流・貨物輸送業界のBCGの研究センター

物流・貨物輸送業界におけるBCGのクライアント支援事例

ブロックチェーンを活用した情報共有ソリューションの創造。私たちは、貨物輸送業界の最大手2社と協働して、サプライチェーンのパートナーが相互に接続されたエコシステムを生み出しました。その協働の結果、バリューチェーン全体にわたる透明性の実現を支え、サプライチェーン・マネジメントにおけるイノベーションを推進するソリューション、TradeLensが生まれました。これは、同セクターにおける ブロックチェーン技術の最初のアプリケーションの1つであり、立ち上げ以来、多くのパートナーがこのエコシステムに参加しています。

BCGの物流業界向けツールとソリューション

物流・貨物輸送業界 最近の論考など

物流・貨物輸送業界 エキスパート

Managing Director & Partner、オペレーショングループ 日本リーダー

北川 寛樹
Hiroki Kitagawa

Managing Director & Partner
大阪オフィス

Managing Director & Partner

藤田 朗丈
Akitake Fujita

Managing Director & Partner
東京オフィス

Managing Director & Partner

Markus Weidmann

Managing Director & Partner
Munich

Managing Director & Partner

Peter Ulrich

Managing Director & Partner
Miami

Managing Director & Partner

David Schaar

Managing Director & Partner
Philadelphia

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