The Economic Times
In Fortune and The Economic Times, BCG’s Neetu Chitkara, Gabrielle Novacek, and Deborah Lovich underscore the influential role managers play in lowering attrition risk. BCG research found that 28% of employees say they do not see themselves with their current employer within a year—a figure that rises to 56% among those who are dissatisfied with their manager. “The best way to create great managers is through on-the-job coaching, the rhythm and routines, the small things that people do that make a big difference,” Lovich tells Fortune.