Fortune
Only 10% of companies report significant financial benefits from their AI investments, according to a recent report by MIT and BCG. BCG’s Shervin Khodabandeh tells Fortune and Forbes that firms need to undertake extensive structural changes and rethink how they integrate tech into their businesses for AI success. He explains that too many companies draw a false analogy between their adoption of AI and another technology that had a large impact on their business processes: enterprise resource planning. However, Khodabandeh says it is promising that 10% of companies have seen large gains from AI even without generalized and standardized AI processes.