Forbes
In her column for Forbes, BCG’s Deborah Lovich encourages business leaders to carefully consider employees’ concerns about GenAI and communicate a clear response. BCG research found that the more employees—and executives—use GenAI, the more they both trust and fear it. Lovich advises leaders to think carefully about how their employees view GenAI and how it impacts their careers, and to prepare them for “the career implications, the reskilling requirements, the talent flexibility, and, better yet, get them directly involved, working with peers to drive the change for themselves.”