HBR
In their featured article for hbr.org, BCG’s Martin Reeves and Kevin Whitaker explain how businesses can explicitly design for, measure, and manage resilience in our COVID-19 world. They stress the importance of resilience as the business environment is becoming more dynamic and unpredictable. The authors explain that managing for resilience requires a “fundamentally different mental model of business—one that embraces complexity, uncertainty, interdependence, systems thinking, and a multi-timescale perspective.”