The following insights are part of BCG’s Build for the Future series, based on three years of research conducted on digital transformations at major organizations around the globe.
Manufacturers face a tough set of challenges right now. They need to boost productivity in their factories, but also reduce their environmental footprint. They have to be more flexible and adaptable to successfully respond to rapidly changing market conditions. And they are struggling to recruit, upskill, and retain top talent. Tackling any one of these challenges is hard; addressing them all requires a new approach.
BCG has assembled a large and growing body of research about how manufacturers can dramatically improve performance across all these dimensions. We call it the factory of the future (FoF). Manufacturers worldwide have already started applying these ideas, and they are already seeing results. (See “Build for the Future.”)
BCG has been researching the success—and the causes of success—of digital transformations for the past three years. In the latest phase of our study, we undertook a systematic and forensic analysis of more than 100 BCG-supported digital transformations and supplemented this analysis with external research among executives at companies that have undertaken digital transformations. The combined data set covers all geographic regions, industry sectors, and types of digital transformation.
Our latest survey asked all participants about five areas that are fundamental to success, the emphasis of transformation efforts, how successful they have been, and the degree to which each of more than 50 potential influencing capabilities were in place. We then used the resulting data set to analyze which combination of capabilities, if built sufficiently well, had the biggest impact on future readiness and which combination differentiated future-built organizations from those facing a greater risk of disruption. Six attributes emerged from this analysis and, in our judgment, serve as the best descriptors for leading companies.
From this research, we identified the path that companies must take to become built for the future. We’ve reconciled the challenge of what these companies need to do (identifying which initiatives drive the most value by sector) with how to do it (determining which capabilities drive success and how to build them fast). CEOs can tailor this new playbook to their company-specific change agendas. Learn more about our Build for the Future campaign here.
Most manufacturing companies have launched digital initiatives in their facilities, but these are often isolated initiatives that are not sufficiently comprehensive. Consider that in a recent BCG survey of 1,800 executives, 89% regard advanced manufacturing technologies like AI as crucial, but only 68% have implemented at least one AI use case, with a mere 16% successfully achieving their targets.
Instead, manufacturers need a broader and more strategic approach to fundamentally change performance on the shop floor: the factory of the future.
Building the factory of the future is a significant task that involves focusing on three optimization dimensions—along with two foundational dimensions—to continuously improve the factory.
These foundational dimensions for FoF success directly align with the six key attributes that enable a future-built company: aligning leadership around a corporate purpose; creating a differentiated people advantage; building an agile and resilient operating model; fostering an innovation-driven culture; embedding AI in the organization; and migrating to modernized tech platforms.
All optimization and foundational dimensions need to be considered holistically and cannot be addressed on their own.
What sets top performers apart? In our analysis, advanced manufacturers lead their peers across all six key attributes by a significant margin, particularly in embedding AI into their operations, where they excel by 50%. They also allocate resources to projects that will pay off. Specifically, advanced companies allocate 2.5 times more of their operational spending toward FoF initiatives compared with their peers, resulting in digital operations and manufacturing capability scores that are 30% higher than those of their peers.
Learn more about what it takes to build the factory of the future in the slideshow below.
Daniel Küpper coleads Boston Consulting Group’s global manufacturing and supply chain topic. He leads the firm’s Operations practice in Germany and Austria, and also leads the Innovation Center for Operations in Central Europe. He is also a core member of BCG’s Center for Digital in Industrials.
Kristian Kuhlmann is a core member of Boston Consulting Group's Industrial Goods and Operations practices. His work focuses on the automotive and chemicals industries. He leads the firm’s work in business line manufacturing and supply chain for Europe, the Middle East, and Africa.
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