Ethics during the Age of AI

Companies that establish clear values and ethical guidelines will communicate to stakeholders what they stand for. However, there are often gray areas where corporate priorities collide, or norms or regulations are still uncertain or emerging. This is especially true in times of large transformational changes brought on by AI or GenAI. In addition, companies today also face more public scrutiny than in decades past.

In this paper, the authors highlight two specific and concrete ways that encouraging ethical behavior in the workplace can be enhanced in the context of AI: detecting bias to ensure fairness and ensuring corporate culture promotes transparency, and learning across silos and levels, enabling employees to incorporate responsible AI in their day-to-day work.