The following insights are part of BCG’s Build for the Future series, based on three years of research conducted on digital transformations at major organizations around the globe.
Companies are setting sustainability goals, but many are finding it much harder to generate real gains in terms of overall impact. One common challenge is that organizations often try to solve the sustainability challenge separately, instead of embedding it into their business model. A growing body of BCG research shows that companies that build for the future are taking a more holistic approach to sustainability that is yielding financial and nonfinancial benefits. By building up their capabilities across a wide range of areas, these companies create a competitive advantage from sustainability, even as they solve other business challenges.
BCG has been researching the success—and the causes of success—of digital transformations for the past three years. In the latest phase of our study, we undertook a systematic and forensic analysis of more than 100 BCG-supported digital transformations and supplemented this analysis with external research among executives at companies that have undertaken digital transformations. The combined data set covers all geographic regions, industry sectors, and types of digital transformation.
Our latest survey asked all participants about five areas that are fundamental to success, the emphasis of transformation efforts, how successful they have been, and the degree to which each of more than 50 potential influencing capabilities were in place. We then used the resulting data set to analyze which combination of capabilities, if built sufficiently well, had the biggest impact on future readiness and which combination differentiated future-built organizations from those facing a greater risk of disruption. Six attributes emerged from this analysis and, in our judgment, serve as the best descriptors for leading companies.
From this research, we identified the path that companies must take to become built for the future. We’ve reconciled the challenge of what these companies need to do (identifying which initiatives drive the most value by sector) with how to do it (determining which capabilities drive success and how to build them fast). CEOs can tailor this new playbook to their company-specific change agendas. Learn more about our Build for the Future campaign here.
Learn more about what sets these companies apart in the slideshow below.
Pressure on companies to take action to slow the rate of climate change is growing from regulators, customers, investors, and other stakeholders. Yet many organizations are not delivering. In our Build for the Future research, approximately 80% of companies aspire to be sustainability leaders in the next three years, but less than 5% are systematically implementing advanced use cases to generate sustainability and societal benefits.
Leading companies create a competitive advantage from sustainability in two major ways:
Making the core sustainable. First, they innovate and transform their existing organization, operations (to reduce Scope 1 and Scope 2 emissions), and supply chain (Scope 3 emissions) to reduce their environmental impact and become more inclusive. In doing so, these companies mitigate risks to their business from climate-related disruptions, increased regulation, and other factors, becoming more resilient even as they reduce costs. For example, IKEA is shifting its business model to become fully circular across a range of initiatives by 2030. Furniture designs now emphasize renewable materials and recycled contents, with products that are built to be more durable and repairable.
Driving new sustainable growth. Sustainability leaders also grow by innovating their business model, developing new offerings, and acquiring green businesses. Schneider Electric developed a new platform called EcoStruxure, which includes connected products and sensors, control hubs, apps, analytics, and services, all aimed at helping customers measure and improve their sustainability performance. Since launch, the platform has been deployed in almost 500,000 sites and now connects more than 1 billion devices, according to the company. Schneider Electric’s sustainability transformation has seen the company triple in size, growing from €9 billion in 2003 to €34 billion in revenues in 2022.
One key finding from our research is that 36% of future-built companies are also leading in terms of sustainability, compared with just 4% for stagnating companies—a nine-fold increase. What separates these future-built companies? We have analyzed the differences and developed a Build for the Future framework. It includes six elements, each of which has a sustainability component:
Sustainability is a complex challenge, and companies simply cannot succeed through isolated, standalone efforts. Instead, they need an all-of-the-above approach, applying the six elements of the Build for the Future framework and integrating sustainability into their business model, their overall strategy, and everything they do. As our data shows, that approach yields a range of benefits. Perhaps the most important? Helping to protect the environment and better meet the needs of all stakeholders.
Hamid Maher
Managing Director & Senior Partner; Head of BCG Casablanca office; Head of BCG Tech Hub in Africa
Sylvain Santamarta leads Boston Consulting Group’s Center for Digital in Oil & Gas and is a core member of the firm’s Corporate Finance and Strategy practice.
Dave Young returned to Boston Consulting Group in April 2016, and leads the firm's total societal impact and sustainability work globally, and is a BCG Henderson Institute Fellow. Dave works closely with the leaders of the Social Impact practice to assist clients with efforts at the intersection of social impact, the firm's Public Sector practice, and the private sector. He also engages with BCG's Grow Africa team, tapping the vast experience he gained in that region during his time away from BCG and his exposure to Africa since 1976.
Elizabeth Lyle is a core member of Boston Consulting Group's People & Organization practice and a member of BCG U's leadership team. BCG U is the firm's learning solution designed for high performance upskilling at scale to drive true business impact. Elizabeth is also a founding member of BCG’s Leadership & Talent Enablement Center in North America.
Isada Hiranwiwatkul is head of Boston Consulting Group in Thailand. He has worked in the US, Singapore, Indonesia, Vietnam, and Thailand.
Hamid Maher
Managing Director & Senior Partner; Head of BCG Casablanca office; Head of BCG Tech Hub in Africa
Hamid Maher joined the Boston Consulting Group in 2010 at the Casablanca office, and played a major role in developing that office. Hamid has worked closely with numerous leading Moroccan and African companies as they define and implement their industrial and commercial strategies. He has also contributed to economic and social reforms in the fields of health care, transportation, energy, agriculture, and new technologies.
Diana Dimitrova is a member of the Center for Digital in Industrials at Boston Consulting Group. The Center aims to deliver integrated digital offerings to its clients. Diana has worked at BCG since 2007, previously working in the firm’s Toronto, Melbourne, Sydney, and Johannesburg offices.
Maggie Schear is a managing director of BrightHouse, a Boston Consulting Group company. She joined BrightHouse in 2010 and has since led purpose articulation and activation projects for some of the world’s biggest brands, leveraging purpose to drive transformative impact in company culture, to align and elevate strategy, and to craft distinctive and emotionally resonant brand strategy. Maggie’s expertise includes development of purpose-based brand strategy, organizational transformation, and social impact strategy and messaging. Maggie has worked with senior leaders to excavate and activate purpose across a variety of industries, including consumer packaged goods, retail, food and beverage, financial services, technology, and consumer durables. She is a member of the Consumer; Marketing, Sales, & Pricing; and Social Impact practices at BCG and serves on BCG’s Social Impact practice leadership team.
Dan Belz began his career at The Boston Consulting Group in 2009. He has substantial experience working with clients across strategic challenges and operations topics. He is a core member of the firm’s Corporate Development, Operations, and Procurement practices.
Gabrielle Novacek is a core member Boston Consulting Group’s Consumer and People & Organization practices and is the former leader of the Marketing, Sales & Pricing practice in North America. In addition, Gabrielle is currently serving as a fellow at the BCG Henderson Institute, where she is working to develop breakthrough solutions to advance diversity, equity, and inclusion (DE&I) in the workplace.
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