Forbes
In her column for Forbes, BCG’s Deborah Lovich urges managers to optimize their teams’ operations in a way that drives both joy for employees and value for the organization. Data-driven insights are needed to inform this optimization and to help companies understand what employees are doing, how they do it, and whether there are alternative ways to do it. To get these insights, Lovich tells leaders, “I hope you’re digging deep into the nature of the work your teams are doing—and doing all you can to optimize the work for both productivity and joy.”