American Banker
In American Banker, BCG’s Matt Kropp discusses how agentic AI, capable of making decisions with minimal human input, could revolutionize banking. He emphasizes that in highly regulated sectors like banking, transparency is critical, stating, “If you have a model that is making decisions, it can’t be a black box.” While Kropp anticipates significant advancements in the next five years, full adoption will take longer due to regulatory challenges and the complexities of implementing autonomous AI in the financial industry.