Why Technology Alone Is Not Enough
Human expertise has proved critical to realizing the full potential of a digital transformation at scale.
JUNE 24, 2022
This reckoning comes at a time when energy networks are facing growing pressure from many directions: regulation, which squeezes returns; the advent of distributed energy resources, which require new technological and operational approaches; and climate change, which has brought about more-frequent extreme weather events and crises, such as wildfires.
BCG’s research and experience show that, regardless of the industry, the most digitally advanced companies are blending new technologies with their human capabilities. These so-called bionic companies consistently come out on top, achieving operational and financial metrics that are better than those of their competitors.
The following collection of articles, written by my colleagues over the past two years, sheds light on how bionic energy network utilities are addressing some key challenges that are confronting the industry, including transitioning to renewable energy; managing assets, the workforce, and vegetation; and reducing energy losses and debt. As these articles demonstrate, bionic energy networks have achieved superior business outcomes by combining the best of what technology and human expertise have to offer.
We hope that these perspectives open up opportunities for your energy network.
Human expertise has proved critical to realizing the full potential of a digital transformation at scale.
Bionic energy networks unlock the value that digital initiatives have to offer by taking four important steps.
A collaborative approach to scenario modeling across the ecosystem can improve investment decisions, lower costs, and smooth the journey to net zero.
By combining human know-how with technology, data, and advanced analytics, energy networks can predict potential failures, optimize asset performance, and reduce the time to deploy.
Energy networks that follow four guidelines for selecting and implementing WFM systems can capture efficiencies and improve customer service.
It’s time to take vegetation management to the next level. Adopting a bionic approach can reduce costs and risks while boosting employee performance.
Leading networks deploy digital solutions to identify the root causes of their challenges and employ the right human capabilities to ensure the solutions are successful.