GenAI & Its Potential Implications on IT Services and BPM Players: An Opening Perspective

The report discusses the potential impact of Generative AI on IT services and BPM players. It explores different viewpoints on how it may disrupt or reshape the industry, including claims of job elimination and the emergence of new roles and players. It also provides insights on the future of IT and operations, including stronger business partnerships, improved development cycles, and expanded data and security services.