This increasing health and wellness awareness has been mirrored by consumer health spending, which has risen by 5.4% each year over the past decade (see Exhibit 6). Though total health spending has steadily increased, private health insurance participation is decreasing among younger demographics who increasingly feel that it is unaffordable and fails to provide value. Insurers and government should partner to create an ecosystem in which younger and healthier individuals see the value in participating in health insurance, if they are to maintain affordability of health insurance across demographics.
War for talent. In a post-COVID world, companies must adapt their workforce strategies to meet changing employee expectations.
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BCG Executive Perspectives: Investing to Win Talent, BCG, July 2021
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BCG Executive Perspectives: Investing to Win Talent, BCG, July 2021
The Future Forum's Pulse survey revealed that 81% of Australian full-time knowledge workers (people working with data, analysing information, thinking creatively) desire location flexibility, and 95% seek schedule flexibility.
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Finding Balance in the Future of Work in Australia, BCG, September 2022
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Finding Balance in the Future of Work in Australia, BCG, September 2022
This emphasises the importance of flexibility in retaining talent, with 70% of employees open to exploring new roles.
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Finding Balance in the Future of Work in Australia, BCG, September 2022
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Finding Balance in the Future of Work in Australia, BCG, September 2022
Companies are responding to these changing expectations. The percentage of remote positions has tripled since 2020.
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2022 Talent Playbook, EMSI, Burning Glass
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2022 Talent Playbook, EMSI, Burning Glass
And while many companies are mandating 2–3 days in the office, they are recognising other aspects of flexibility and diversity, such as acknowledging religious holidays, encouraging the formation of minority networks and engaging with political decisions and affairs. By embracing a holistic approach to flexibility, companies can create inclusive work environments that attract and retain top talent and foster diversity and equity.
Cybersecurity concerns. With recent cyber-attacks on Optus, Medibank and Latitude impacting almost 20 million customers, awareness of cyber security and the risks associated with data breaches has increased. Beyond these major public attacks, it's estimated that there's over 750 cyber-attacks every day in Australia – and this is expected to double in the next 5 years.
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Australia’s Cyber Security Sector Competitiveness Plan, AustCyber, 2022
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Australia’s Cyber Security Sector Competitiveness Plan, AustCyber, 2022
This has led to significant growth in the cybersecurity sector, including the Australian Government’s $9.9 billion investment to build cyber capabilities and national intelligence over the next 10 years.
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Australian Trade & Investment Commission: Cyber Security
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Australian Trade & Investment Commission: Cyber Security
To counter these escalating threats, companies are being more proactive to prevent or minimise the impact of potential attacks. Given the substantial costs associated with cyber-attacks, investment is expected to increase – it is crucial for companies to allocate sufficient resources to protect their systems and sensitive customer information. Adequate spending on cybersecurity is not only a strategic imperative but also necessary to mitigate risks and ensure the long-term resilience of organisations in today's evolving cyber landscape.