A Taste of Tomorrow | Hero

A Taste of Tomorrow: Emerging Trends Shaping the Future of Quick Service Restaurant in Southeast Asia

Jason Moy Sunil Chandrasekhar Imelda Wongso Michelle Ng Sharmaine Wong

Southeast Asia’s Quick Service Restaurant (QSR) industry is thriving, fueled by a booming middle-class and affluent population of 330 million. Rising incomes and diverse tastes are driving demand for affordable and premium dining experiences. With rapid expansion and digital innovation like AI and online delivery, the market is on track to hit $91 billion by 2028.

Two key consumer groups are shaping this growth: value-focused Middle Income consumers and experience-driven Upper Middle Income diners. New players are flooding the market, intensifying competition but expanding choices, while operators face mounting financial pressures.

As digital tools redefine QSR, from seamless delivery to personalized AI-driven experiences, one question looms: can operators balance innovation, affordability, and profitability in this fiercely competitive arena?

Read our latest report to find out.