Even Before the Tariffs, Cracks Were Appearing in Consumer Confidence

Global Consumer Radar
Article

Key Takeaways

What happens in terms of spending will vary by situation, by country, and by category, so pockets of growth remain to be tapped.
  • Consumers had mixed feelings about their personal finances but overall signaled an intent to continue spending. This was part because of anticipated inflation but also for discretionary reasons.
  • Despite these positive signals, spending had begun to retreat among lower-income households.
  • Consumers in China and India were notably more bullish about their economic situation than consumers elsewhere, anticipating good times ahead.
  • We found that consumers were still prioritizing essentials and high-value purchases like cars and auto and property insurance.
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In February 2025, before the most recent events that are roiling global trade, we surveyed consumers to get a measure of their sentiment about spending. Even then, we found cracks appearing in an otherwise solid forecast for continued consumer spending. Consumer attitudes about the general economic situation had begun to shift in February. We detected:

Our latest consumer survey found that economic shocks affect consumer sentiment, but negative sentiment doesn’t necessarily mean a universal drop in spending—at least not immediately. Bear in mind that our February survey also found that consumers said they expected to spend more over the coming six months because . . . they just want to, which is consistent with what we’ve seen in the past. What happens in terms of spending will vary by situation, by country, and by category, so pockets of growth remain to be tapped by manufacturers and retailers that understand market dynamics and meet consumer needs. (See “About Our Research.”)

The State of the Nations

Consumers expressed widely divergent views of the economic situation in their countries over the next five years as well as different outlooks regarding their personal finances over a six-month window.

Those in China and India were notably more bullish about their economic situation than consumers elsewhere, anticipating good times ahead. And when it came to sentiment about their personal finances, consumers in China and India felt better than they did six months ago.

Sentiment about personal finances over the next six months had dropped off most sharply among US consumers. Their outlook for the economy in general over the next five years was evenly divided between anticipating continued good times and expecting periods of widespread unemployment and depression. Consumers in Brazil were also divided in their five-year outlook, but while US consumers’ sentiment about their personal finances over the next six months plunged, that of Brazilian consumers improved slightly.

Most consumers in the European nations we surveyed and in Japan were pessimistic about the general outlook over the next five years. The change in their sentiment about their personal finances over the coming months, relative to six months prior, varied country by country.

Despite the mixed feelings about personal finances, consumers overall signaled an intent to continue spending, in part because of anticipated inflation but also for discretionary, “feel good” reasons: they wanted to treat themselves, for instance.

The Shocks to the System

Despite these positive signals, spending had already started to retreat among lower-income households. We found that this group planned to slow spending in the coming months and in some cases even to reduce it. That marked a shift from previous periods and suggested that unease was beginning to color consumer sentiment.

Another shock to consumer confidence was the anticipated impact of tariffs, which elicited negative responses from most consumers, in all countries surveyed.

At the time of our survey, most consumers said they believed the various recently imposed and evolving tariffs would worsen inflation and hurt their economies, not help them. However, consumers in China and India, while acknowledging the short-term impact on prices, believed that their countries would benefit from the tariffs in the long run.

Interestingly, most consumers who supported tariffs said they felt confident about their country’s economy but were also relatively anxious about their personal finances. Meanwhile, those who opposed tariffs often felt more personally secure—and they were more likely to say that they planned to increase spending in the next six months.

The greatest polarization we saw was in the US. We also found a recent progression of negative sentiment about tariffs and pessimism about the general economic outlook in the US. After our February 2025 survey, we conducted an additional survey in March 2025 to assess the more recent attitudes of consumers in the US, Canada, and Mexico toward tariffs. Canadian respondents expressed the most negative opinions about the impact of tariffs.

The Impacts by Category

Consumers were still prioritizing essentials and high-value purchases like cars and auto and property insurance.

Certain other categories are more discretionary in nature; consumers continued to indicate that these categories (dining and snacks among them) are lower priorities and thus are more vulnerable to a decline in spending.

These trends are generally consistent over time and across income groups.


Even where consumers, categories, and countries seem to be at a tipping point—where spending might plateau or plummet—companies are advised to look closely, country by country and category by category, to see how consumers are feeling and acting. Look closely at how consumers might react to shocks. Consider whether the cracks we’ve detected are harbingers of a larger break in consumer sentiment and the spending trend.

Meanwhile, our global consumer sentiment surveys and analyses will continue to track sentiment across markets, categories, regions, and income segments to inform companies in this space.

About Our Research
In February 2025, we partnered with NativeResearch to survey 7,285 consumers in eight markets:
  • Brazil
  • China
  • France
  • Germany
  • India
  • Japan
  • UK
  • US
These countries represent approximately 46% of the total global population. The survey was representative of global consumers, with a demographic balance across age, income, gender, regional, and ethnicity groups (where relevant).

We covered 11 categories:

  • Apparel
  • Alcoholic beverages
  • Beauty products
  • Cars
  • Dining
  • Home internet services
  • Household electronics and appliances
  • Leisure travel
  • Mobile tech devices
  • Property and auto insurance
  • Snacks

The authors thank Joanna Stringer, Cinthia Chen, Kanika Sanghi, Amanda Barros, Lilian Cheong, Tim Schulz van Endert, Laura Togut, Saurabh Chaddha, and Sofia Aguilar, as well as Tomas Andor and Oliver Toman from NativeResearch for their contributions.

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About BCG’s Center for Customer Insight

Boston Consulting Group’s Center for Customer Insight (CCI) applies a unique, integrated approach that combines quantitative and qualitative consumer research with a deep understanding of business strategy and competitive dynamics. The center works closely with BCG’s various practices to translate its insights into actionable strategies that lead to tangible economic impact for our clients. In the course of its work, the center has amassed a rich set of proprietary data on consumers from around the world, in both emerging and developed markets. The CCI is sponsored by BCG’s Marketing, Sales & Pricing practice and Global Advantage practice. For more information, please visit the  Center for Customer Insight.

 

Authors

Associate Director

TR Geng

Associate Director
Dallas

Partner & Director, Customer Centricity

Gaby Barrios

Partner & Director, Customer Centricity
Paris

Managing Director & Partner; Global Leader, Center for Customer Insight

Lauren Taylor

Managing Director & Partner; Global Leader, Center for Customer Insight
Dallas

Managing Director & Partner; Global Leader, Global Advantage Practice

Aparna Bharadwaj

Managing Director & Partner; Global Leader, Global Advantage Practice
Singapore

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