Business Resilience in Times of Uncertainty

In times of volatility, the most successful leaders turn uncertainty into opportunity, activating a business resilience strategy that is forward-looking, resilient, and competitive. No matter their starting point, BCG can help.

The CEO’s Dilemma
Business resilience is the capacity to absorb stress, recover critical functionality, and thrive in altered circumstances, and it has become a key indicator of a company’s overall health. Resilient companies enjoy better outcomes than their peers in three ways: an external shock can have a lesser impact on their performance, the speed of their recovery can be faster, and the extent of their recovery can be greater.


Downturns and disruptions are inevitable. Whether companies lose momentum or—preferably—adapt and advance comes down to one thing: business resiliency.

How Our Business Resilience Framework Can Help

No two resilience journeys are the same, with each path forward individually based on region and industry, so BCG’s business resilience consulting experts help leaders recognize their starting points and guide them each step of the way. Our business resilience framework—sense, adapt, thrive, and transform—equips leaders managing uncertainty with a head-on strategy and a more long-term approach for business resilience planning.

BCG’s sense, adapt, thrive, and transform approach is a dynamic strategy mindset that helps leaders chart their course for the future and build a more resilient enterprise, no matter their starting point. Our business resilience consulting teams help companies reinforce their positions and create functional advantage, even at times of disruption.

Client Success in Business Resilience

40% | BTN | Business Resilience
A major health care company faced challenges hitting its growth targets in an increasingly competitive market. BCG developed a resilience transformation plan to enable the company to re-invest in growth. We pursued end-to-end cost management and top-line business resilience tactics including streamlining the organizational structure, automating processes, and optimizing where and how to invest across product, marketing, and distribution, leading to a +40% increase in stock price by the completion of the transformation.

Meet BCG’s Experts on Achieving Business Resiliency

Managing Director & Senior Partner

Mai-Britt Poulsen

Managing Director & Senior Partner
London

Managing Director & Partner

Daniel Feldkamp

Managing Director & Partner
Munich

Global Leader, Operations Practice

Ravi Srivastava

Managing Director & Senior Partner;
Chief Client Officer & Chair, Industry Practices
New Delhi

Managing Director & Senior Partner

Ryoji Kimura

Managing Director & Senior Partner
Tokyo

Managing Director & Senior Partner; Global Leader, Center for CFO Excellence

Alexander Roos

Managing Director & Senior Partner; Global Leader, Center for CFO Excellence
Berlin

Managing Director & Senior Partner; North America Regional Practice Leader

Laura Juliano

Managing Director & Senior Partner; North America Regional Practice Leader
Houston

Our Insights on Business Resilience Strategy

The CEO's Dilemma: Building Resilience in a Time of Uncertainty offers a playbook to leaders looking to build more resilient organizations. Explore our deep dives on everything from shoring up supply chain resilience to creating value by embedding sustainability into business resilience strategy, and more.

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