Spotlight: Client Success in AI
Discover how a major mining operation in Western Australia partnered with BCG X to revolutionize its processes using a cutting-edge AI scheduling platform, boosting productivity and operational efficiency.
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September 30, 2024
Working with BCG, Commvault has improved time to closure of projects while handling customer data responsibly and solving problems. Here's how.
Aerospace and Defense
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October 21, 2020
Thales Takes on IT Transformation at Scale
The French multinational worked hand in hand with BCG to support an IS/IT transformation across all its primary functions, including integrating demand management, upgrading people skills, implementing agile principles, and working to foster collaboration while protecting both its own data and its customer confidentiality.
Automotive
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July 14, 2020
How Ford Organized for Digital Operations at Scale
Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success.
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July 14, 2020
Reimagining IT to Rev Up Nissan’s Digital Transformation
How Nissan scaled its
digital capabilities throughout the business, reshaped its application portfolio, and upskilled its IT team.
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December 8, 2020
Pushing the Limits for an Automotive Manufacturer
By implementing multiple advanced analytics tools, BCG helped a global car-seat maker save money, improve efficiency, and reduce defective parts.
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February 2, 2021
A Holistic Shift to Digital-First Marketing in Automotive
Learn how BCG worked with a global automotive manufacturer to reduce their marketing spend while preserving top-line performance.
Biopharmaceuticals
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June 28, 2022
Bayer's Journey to Operational Excellence
The company identified data-driven solutions that not only boost efficiency but can be converted into systemic change and scaled throughout the global business.
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June 1, 2022
Pfizer’s Formula for Agile in Pharma
Jim Riley reveals how the company applied agile principles and frameworks within its highly regulated and structured environment, breaking down silos and significantly accelerating product delivery.
Consumer Products
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July 18, 2024
Heineken’s data and AI makeover has led to transformative growth. Partnering with BCG, the company developed cutting-edge promotion methodologies and AI-powered solutions. Heineken’s Ronald den Elzen shares his insights on the company’s wide-ranging AI strategy.
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July 28, 2021
Making the Most of Consumer Data at Nestle
The food and beverage giant partnered with BCG to identify impact, drive value, and make better decisions across its brands in France.
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July 14, 2020
Becoming the World’s Most Personalized Brand
BCG used predictive analytics and machine learning to create a real-time personalization experience for Starbucks, which led to a 150% increase in user interaction.
Financial Institutions
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May 1, 2024
Banque Saudi Fransi, one of the largest banks in Saudi Arabia, worked with BCG to introduce a core banking system—and implement it seamlessly.
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August 3, 2022
How Citizens Is Competing—and Winning—Against Fintechs
Michael Ruttledge, CIO of Citizens, explains how a digital transformation has allowed the company to compete against fast-moving startups.
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July 14, 2020
Transforming This Bank’s End-to-End Customer Journey
BCG partnered with an Australian bank to create a completely digital experience for banking customers with their customer journey program.
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July 14, 2020
Transforming HSBC Through Technology
HSBC first transformed its
tech function to build a “simpler, better, faster” bank. Darryl West, group CIO at HSBC, provides insight on how to successfully implement an ambitious change agenda.
Health Care Payers, Providers, Systems, and Services
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December 17, 2021
Reinventing Customer Insights: Zoetis's Next-Generation Sales Engine
A leading global animal health company partnered with BCG to develop an AI-powered sales engine to target and engage with customers, driving double-digit growth.
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December 13, 2021
Sustaining Innovation in Animal Health: Zoetis's Digital Transformation
BCG supported Zoetis in implementing its data and digital platform across the continuum of care, a key enabler in the company’s data and analytics strategy.
Industrial Goods
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November 15, 2024
Discover how RHI Magnesita, in collaboration with BCG, is revolutionizing its global production network, unlocking unparalleled efficiency, cost savings, and operational breakthroughs.
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June 26, 2024
Bosch Digital reinvented ways of working and realigned talent to create a nimble operating model, meeting the demands of diverse projects and ever-evolving expectations.
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June 21, 2023
Adriana Nuneva, chief digital officer of CWS Group, explains how the company’s shift to a holistic, data-driven approach emboldened the company's growing sales force, sparking a massive boost in productivity.
Insurance
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April 22, 2022
Becoming a Digital Leader in Insurance: Generali Italia's Digital Transformation
Generali Italia, a leading insurance company, launched a digital transformation that lowered response time by 50%, reduced down time by 80%, and slashed its defect rate by a factor of ten.
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July 14, 2020
Unleashing the Power of Data for Malakoff Médéric
BCG developed algorithms that helped Malakoff Médéric double improvement in fraud detection and led to the hiring of over 50 new digitally skilled employees.
Power and Utilities
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May 19, 2022
Transforming Digital Sales at E.ON
BCG helped E.ON develop its digital sales platform and reshape its legacy infrastructure to better position the company to address its most pressing challenges, such as climate change.
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December 8, 2020
Putting Customer Value Front and Center
Discover how BCG helped a client redesign its pricing and communication strategy to reduce churn amid an increasingly competitive market.
Public Sector
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December 8, 2020
Taking Toll Collection to the Next Level
Learn how BCG harnessed deep learning to drastically reduce error and improve reliability in vehicle classification systems.
Retail
In partnership with BCG and
BCG X, a leading retail company launched a new business aimed at reducing food waste to enhance climate and societal impacts.
Video
October 29, 2021
Turning Around a Global Jewelry Giant
BCG worked shoulder-to-shoulder with leading jewelry company Pandora to launch a transformation program that reignited passion for the brand and helped Pandora get closer than ever to its customers.
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December 8, 2020
Hyperpersonalization in Member Marketing for a Regional Retailer
BCG powered revenue growth at a large big-box retailer by applying data science and strengthening HR practices—and by providing insights that helped predict customer behavior.
Technology, Media, and Telecommunications
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May 17, 2023
BCG X and Orange Built a Customer-Centric Marketing Ecosystem
Replace product-centric marketing with an AI-driven, personalized strategy to reach the right customer with the right offer at the right time, no matter the channel.
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July 14, 2020
Improving the Customer and Employee Experience
BCG helped a global telecom company create a
digital transformation program that has generated two times the amount of e-commerce traffic and a gain of over $250 million in revenue in one year alone.
Transportation and Logistics
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July 14, 2020
Creating a New Shipping Platform for UPS in Six Months
BCG helped UPS create Ware2Go, a new digital platform to support B2B companies by offering a nationwide fulfillment network, to unlock new opportunities for growth in the world of two-day shipping.
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July 14, 2020
Operating Efficiency in Mining
By applying the latest technologies and advanced modeling techniques, BCG saved a complex mining organization $200 million and drastically improved its operating efficiency.
Travel and Tourism
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July 29, 2020
Deutsche Bahn: Digital Transformation of Time Tabling
BCG worked with the German rail operator to transform its slow manual process for the planning and booking of cargo routes into a cutting-edge and dramatically faster one.