Geopolitics is escalating already seismic shifts in global trade. As trade lanes evolve, consider shifting your supply chains to make them more robust, cost effective, and resilient.
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Supply Chain Management
Article
February 6, 2024
With parallels to the complexities of building a house, BCG’s approach to transforming a supply chain emphasizes the importance of coordination, digital enablement, and speed.
Article
September 1, 2022
The root cause of the problem lies not with technology but with how and where companies are applying it.
Article
August 7, 2024
Costs are threatening the ability of process companies to take advantage of both organic and inorganic growth opportunities because of expanding financial constraints.
BCG-WEF Project: AI-Powered Industrial Operations
How can manufacturers harness the latest technologies to optimize for increased productivity, improved sustainability, greater resilience, and a stronger workforce?
Procurement
Video
January 27, 2025
The Cost-Saving Power in Procurement
Declining producer prices have given process industry firms a crucial but limited window of opportunity to renegotiate contracts and set a new cost baseline.
Article
September 25, 2024
As the global business landscape grows more complex and politically fraught, companies are struggling to balance cost reduction, supply chain resilience, and access to key markets.
Article
February 13, 2024
Companies can use a category-specific analysis to identify the best alternatives to conventional sourcing strategies.
Article
September 25, 2023
Collaboration and digital technology are the keys to overcoming the main challenges of supply chain risk management.
BCG Executive Perspectives: The CEO’s Dilemma
In this series, we examine the disruptive forces that are bearing down on business leaders today, so that they can understand where opportunities exist amid the uncertainty.
Manufacturing
Article
August 23, 2023
Advanced manufacturers lead their peers across six key attributes, particularly in embedding AI into their operations. This is the factory of the future.
Article
September 21, 2023
Trade disruptions have prompted many global companies to shift where they produce and source goods. But getting the desired results requires a difficult balancing act.
Video
January 25, 2024
Amid shifting dynamics, transforming the global footprint can improve companies’ resilience and sustainability and cut manufacturing and supply chain costs. How are successful companies doing it?
Article
July 13, 2023
By applying levers that reduce both carbon emissions and costs, industrial companies can generate savings to invest in further decarbonization initiatives.
Service & Support
Video
December 6, 2024
Companies Can Generate Value by Improving Their Data
Dealing with data quality issues at the source lets businesses start with a strong foundation and make the most of GenAI, DQC’s Michael Spira explains.
Article
September 6, 2024
Customer service organizations will not achieve their ambitious goals for generative AI – in terms of quality and efficiency – unless they transform their operating model.
Article
December 12, 2023
Reaching a higher, value-adding level of support function maturity isn’t a distant vision but a tangible goal that can be achieved with purposeful action.
Article
May 28, 2020
Leaders who have stabilized their contact center operations must now think about harnessing the positive changes unleashed by the crisis.
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Capital Project Management
Video
July 14, 2020
Secrets Behind Successful Large Capex Projects
To keep projects on track, managers must excel on multiple fronts–including fostering transparency into project challenges, encouraging collaboration among all stakeholders, and candidly assessing project risks.
Video
July 14, 2020
Think Big
Behind “think big” is transparency and collaboration. That’s how BCG conceives a successful large capital project. Let’s think big to make big things happen.
In a turbulent, fast-changing world, innovation success means getting it right over and over again.
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Operational Excellence
Article
November 18, 2024
BCG research reveals what sets a select group of leaders apart. Here's how to join them.
Article
February 22, 2024
Organizations’ biggest cost is usually operations, making it the first place to seek efficiency and productivity improvements to fund the future.
Article
September 25, 2023
Organization-wide platforms for product and service delivery enable agile ways of working and rapid recovery from crisis.
Article
November 21, 2022
BCG’s new benchmark reveals that only 10% of companies are truly prepared for supply chain disruptions. Where does your company stand?
