Generative AI for the Public Sector: The Journey to Scale
We highlight six key enablers that can help the public sector unlock the transformative benefits of Generative AI for their organizations and communities.
Our Latest Thinking in Public Sector
Economic shifts. New technology. Aging populations. Climate change. Globalization. Taken together, these forces that are shaping the public sector’s future affect everything from how citizens access core services and infrastructure, to how governments are funded.
What Will AI Do for Government?
GenAI and other AI tools present unique challenges and risks for government organizations. But if implemented responsibly, AI technologies can help governments make citizens’ lives better.
2024 Global Report: Trust Imperative 4.0
Explore the latest insights from the 2024 BCG Digital Government Citizen Survey in our new Trust Imperative series report, a collaboration with Salesforce that delves into how Generation AI can transform public sector service delivery and strengthen trust worldwide.
Generative AI for the Public Sector: From Opportunities to Value
Generative AI will have significant positive impacts on the public sector. National, state, provincial, and local governments must begin taking actions to unlock these opportunities.
Moving Millions: A Recipe to Make Urban Mobility Work
Congestion, accidents, emissions, and other challenges require cities to develop holistic mobility alternatives that will shift travel from private transport to public and active modalities.
Building National Momentum for the Smart-City Agenda
Governments can embrace the success of so-called smart cities, such as London and Riyadh, to promote and fund digital services in their countries.
Adaptation and Resilience Through Land Transport Infrastructure Systems
The time for urgent adaptation and resilience efforts for the world’s land transport infrastructure is now.
Countering the Curse of Zombie Buildings
As demand for office space plummets, building owners, lenders, and city officials must work together creatively to avoid a downward spiral in property values and local economies.
Childcare Benefits More Than Pay for Themselves at US Companies
Costly or cost-effective? Recent BCG research finds that childcare benefits deliver returns of up to 425% of their cost for companies across the US.
The Next 50 Years of Work
Experts anticipate that jobs will blossom over the next 50 years—even as technology becomes more prevalent and climate challenges persist.
Three Roads to Equitable and Inclusive Talent Development
Talent can be hard to source and retain, even as segments of the US population lack access to satisfying, supportive jobs. Three initiatives are making a difference.
What Gen Z Thinks About AI in Higher Ed
Higher education needs to incorporate AI in two ways: to support and instruct students, and as part of the curriculum to prepare students to use AI in their work.
The Digital Euro Could Herald a New Era of Innovation
A well-designed digital euro could enhance Europe’s monetary sovereignty, maintain accountability and safety, reduce cost and risk of cross-border transactions, and foster innovation across industries.
Are Economic Clusters Ready for the Green Transition?
Governments have two key strategies—evolving existing economic clusters to remain competitive and capitalizing on emerging opportunities—to help economic clusters rapidly adapt to the green transition.
Unveiling the Shadow Economy
Governments can no longer let underground business and economic corruption grow unchecked. This article explains what drives it and how to mitigate the harm.
Selecting the Right Clusters for Economic Growth
The cities that will prosper in the future will be those that build thriving economic clusters. But how do governments pick which industries to back?
BCG-WEF Project: Digital Health Care Transformation
While digital, data, and AI have extraordinary potential to revolutionize our global health care systems, they have yet to deliver a transformative impact. How can the public and private sectors accelerate progress?
Generative AI in Health and Opportunities for Public Sector Organizations
Discover the transformative power of Generative AI in the healthcare sector. Public sector organizations play a crucial role in leveraging and enabling AI for improved operations, mission acceleration, and responsible adoption strategies, fostering a future of innovation and trust.
How State Medicaid Agencies Can Accelerate Tech Modernization
A business-led approach to strategy and management of large-scale technology projects can help agencies move faster and achieve better results.
Strengthening Youth Mental Health: A Governor’s Playbook
As the youth mental health crisis in the US continues to worsen, a new report from the National Governors Association, in collaboration with BCG, offers a path forward for state leaders.
Six Leadership Priorities to Transform Defense Agencies
Major change programs can be tough for defense organizations, but the right approach can help them emerge better equipped to fight and win in the future.
The Defense Innovation Readiness Gap Series: Realizing Partnership Potential
Defense ministries can innovate more effectively with allied countries, companies, and other institutions, provided that they focus on five clear actions.
Strategies for Space Agency Success in a Commercial Era
Private sector players now launch rockets, operate satellites, and offer other services once handled exclusively by governments. Space agencies need a plan to work with this growing industry.
Governments Need a New Approach to Satellite Communications
As satellite communications become critical, governments need to update their procurement approach to access more capacity from commercial providers—and under more flexible terms.
A Five-Step Agenda for Smarter Government Spending
Many public sector agencies face financial strain after the COVID-19 pandemic. Here are the best practices for reducing expenses while raising efficiency and effectiveness.
Empowering Governments to Buy Smarter in Defense
As economic pressure grows and budgets shrink, procurement officials need to revise their negotiating strategy with contractors so they get more for their countries’ money.
Centre for Public Impact
How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.
Cities of Choice: Are People Happy Where They Live?
Leaders must learn what works in their city—and expeditiously address what doesn’t. Residents’ satisfaction is key to whether they move or stay.
Building National Momentum for the Smart-City Agenda
Governments can embrace the success of so-called smart cities, such as London and Riyadh, to promote and fund digital services in their countries.
Canada’s Plan for Achieving Its Ambitious Climate Change Agenda
Joerg Hildebrandt
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Canada’s Plan for Achieving Its Ambitious Climate Change Agenda
Joerg Hildebrandt
Canada’s Plan for Achieving Its Ambitious Climate Change Agenda
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Digital in the Public Sector
Digital in the Public Sector
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How Governments Can Restructure to Better Serve Citizens
How Governments Can Restructure to Better Serve Citizens
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The Future of Work Is the Future of Education
The Future of Work Is the Future of Education
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Vincent Chin
Government Service Is Customer Service
Government Service Is Customer Service
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Larry Kamener
How Governments Can Overcome the Challenge of Providing More For Less
How Governments Can Overcome the Challenge of Providing More For Less
