A Focus on Marketing and Data Creates Opportunities for Foodservice Chain Pret A Manger.
マーケティング・セールス領域におけるBCGの支援
BCGのCMOコンサルティングのエキスパートは、CMOが調整された打ち手につながるCMOアジェンダを策定する取り組みをサポートします。
BCGのデジタル営業領域のコンサルティングチームは、クライアントが次世代営業の可能性を最大限引き出し、オムニチャネルのリーダー企業へと変革できるよう支援します。
By combining digital expertise and strategy, BCG helps businesses set and realize a bold vision for their online, e-commerce channels.
BCG enables digital marketing companies to develop capabilities that foster speed, precision, and growth. Learn more about our framework for digital marketing.
Companies need to rethink the way they work with partners. BCG ensures the right elements are in place for the sales channel to grow and thrive. Read more.
BCGのパーソナライゼーション領域のコンサルティングチームは、代理店のような組織能力、最先端のアナリティクス、独自ツールを活用して、長期的な成果を実現します。
BCGのマーケティング機能のコンサルティングチームは、企業がマーケティングの効果と効率を最適化することで投資対効果を改善できるよう支援します。
BCGのSalesforce Value Acceleratorコンサルタントは4つの主なサービスを通して、少量でインパクトの大きい戦略的な仕事に集中的に取り組みます。
Related Services
How We Help Marketing and Sales Functions
- The reality for CMOs in today’s world is one of constant change, uncertainty, and innovation. All of this brings opportunity. We help CMOs rethink their business in a meaningful way that drives sustainable growth.
- AI and GenAI are rapidly evolving customer expectations—and using these technologies to deliver superior content, insights, and experiences is now essential for marketers. We help companies deploy AI transformations through an end-to-end approach that anchors on adoption, integration, and organizational change management.
- Our unmatched personalization program creates a self-reinforcing cycle of truly 1:1 customer experiences and deepening brand engagement, delivering value for both customers and the business. By reshaping the way companies operate, our marketing and sales consulting experts help enable unprecedented cross-organizational collaboration.
- Balancing go-to-market innovations with traditional sales-force levers is key to getting digital sales right. We help clients improve the effectiveness of their marketing and sales strategy by adopting new trends in data-driven selling, digitization, and selling models.
- Customers are rapidly shifting how they learn about—and buy—products and offerings. We help transform companies’ GTM approach by integrating the tools and data and analytics that direct sales activity into their marketing and sales strategy.
- Centralizing operations teams from marketing, sales, and customer success has emerged as a high-impact way to accelerate revenue growth and go-to-market (GTM) operations efficiency. Our marketing and sales consultants help clients organize their GTM operations in a meaningful way.
Our Client Work in Marketing and Sales
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We helped lead an end-to-end marketing transformation for one of the world’s largest convenience retailers to achieve $200 million in-year growth—on a path toward more than $1 billion in annual impact. Our digital marketing consulting experts redefined marketing execution through over 100 pilots in all channels and shaped a vision for a new retail media division. And we fully integrated an agile-squad model to upskill their teams for sustained impact.
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A leading global technology company, held back in their new cloud offerings by a traditional field based sales model, was falling behind digital native competitors. We helped the organization design a next-generation sales model and build a regional inside sales center in 90 days and established a true global demand center marketing team. The company expects this new capability to well over $1 billion in run-rate revenue after the first three years.
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We helped a client in the retail industry realize an increase in annual revenue of $300 million by implementing one-to-one marketing—experiences based on preferences, usage, location, and context relevant to individual customers.
Video
2024年12月12日
The Power of Resilience and Tech: A Focus on Marketing and Data Creates Opportunities for Pret A Manger
Video
2024年10月1日
How A1 Telekom Austria Is Using AI to Unlock More Customer Value
By collaborating with BCG and BCG X, A1 Telekom Austria—the leading fixed and mobile operator in Austria—revolutionized its customer management approach. This transformation combined the strengths of humans and AI to drive up to a 40% increase in sales conversions for campaigns, resulting in significant revenue uplift.
Video
2024年10月24日
Peter Barfuss, head of sales operation and sales transformation at Siemens Digital Industries, shares how the company worked with BCG to reimagine its inside sales operations and develop enhanced field sales capabilities.
Video
2024年10月21日
Caldic’s Data-Driven Digital Transformation: Empowering Personalized Sales with AI
The global distributor and solution provider partnered with BCG and BCG X to launch a data-driven digital transformation, providing personalized recommendations by customer and generating pipeline growth.
BCGのマーケティング・セールス関連ソリューション
マーケティング・セールスにおける重要な課題は、選択肢が増え続けるなかでうまく舵取りしていくことです。BCGのマーケティング・セールス領域のコンサルタントは、クライアントが自社の取り組みに集中できるよう、独自のソリューション、手法、専門知識を活用して支援します。
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Fabriq Personalization AI by BCG X
パーソナライズされたマーケティング/プライシング/顧客体験は売上拡大と顧客満足向上につながります。しかし、パーソナライゼーションを適切に行うには、データ、アルゴリズム、テスト、デリバリーなど多くの要素を束ねる必要があります。Fabriq Personalization AI by BCG Xには、あらゆる要素を結びつけ、開発期間を何か月も短縮するのに役立つツールやモジュールがセットされています。
Fabriq Personalization AI by BCG X
Video
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Growth AI by BCG X
この包括的なAIサービスは、一般消費財企業(加工食品、日用品など)の成長ポテンシャルを最大化できるよう設計されています。Growth AI by BCG Xは、プライシングやプロモーション、マーケティングの資源配分、商品・サービスのイノベーション、販売チャネルを含む標準的な営業・マーケティング機能内や複数機能にわたるデータドリブンの意思決定をサポートし、戦略、プランニング、実行の向上につなげます。
Growth AI by BCG X
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Deep Customer Engagement AI by BCG X
Deep Customer Engagement AI by BCG Xは、高度にパーソナライズされたエンドツーエンドの顧客マネジメントを可能にし、常時稼働のアクションを拡大展開して各顧客ポートフォリオの価値を高めます。あらゆる顧客とのやり取りにAIを組み込むことで、顧客マネジメントから当てずっぽうや勘を排除し、リアルタイムでAIドリブンのレコメンデーションを提供します。
Deep Customer Engagement AI by BCG X
BCG Brighthouse
BCG BrightHouse helps companies define their true business purpose, embed it across the organization, and unleash its power.
Our Awards and Recognition for Personalization Consulting
2024 SIIA CODiE Award: Best Marketing Solution
BCG and
BCG X won the 2024 CODiE Award for Best Marketing Solution for
Fabriq Personalization AI by BCG X. The award recognizes the best solution that enables companies to plan, target, market, and measure the effectiveness of campaigns promoting products and services to consumers and/or businesses online, off-line and via mobile devices. The CODiE Awards judges noted, "Fabriq empowers marketers with a powerful suite of tools for real-time personalization, media spend optimization, and seamless campaign management with existing tech stack. Its ability to bridge the tech gap, cater to diverse campaign goals, and deliver measurable results makes it a super competitive solution for brands looking to personalize customer experiences and maximize marketing ROI."
Book
Personalized: Customer Strategy in the Age of AI
Personalization is a $2 trillion opportunity. BCG's new book offers a playbook for capturing your share of this personalization prize.
Our Insights on Marketing and Sales Strategy
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Personalization is a $2 trillion opportunity. BCG's new book offers a playbook for capturing your share of this personalization prize.
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Article
2024年6月12日
As touchpoints keep multiplying, updating traditional measurements is important. But companies also need smarter activation strategies with a clear return on investments.