E-commerce dynamics are changing. Our global survey reveals the approaches differentiating retail and consumer packaged goods winners and laggards in today’s increasingly competitive environment.
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Consumer Packaged Goods
Book
Personalized: Customer Strategy in the Age of AI
Personalization is a $2 trillion opportunity. BCG's new book offers a playbook for capturing your share of this personalization prize in the consumer industry.
Sustainability in the Consumer Products Industry
Article
April 27, 2023
To gain the greatest sustainability advantage, they should act now. Three strategies can make a big difference.
Article
October 28, 2022
Companies can use seaweed to advance decarbonization and create other benefits, including improved marine ecosystem health.
Article
June 8, 2023
CPG companies will fall short of their net-zero goals unless they move from reengineering existing products services and business models to reimagining them.
Video
October 24, 2022
Sustainability is Surging in Consumer and Retail
Climate change is pushing natural systems to the brink. Companies that integrate sustainability into their core can change the game.
BCG on Consumer
Follow us on LinkedIn for the latest insights and news on consumer products, retail, fashion, and travel.
Consumer Pricing
Article
April 27, 2022
Emerging from the isolation of the past 15 months, US consumers express optimism—some cautiously and others confidently—about resuming their pre-pandemic activities.
Article
December 9, 2021
Empty store aisles and widespread stockouts belie the success that many CPG companies are experiencing during the pandemic. Building new capabilities and developing supply chain resilience are key.
Article
July 7, 2021
Brands have a powerful opportunity to increase the bottom line in an uncertain economic environment. Here’s how consumer packaged goods leaders can improve price realization.
Article
July 14, 2021
For brands hoping to lure value-conscious consumers, pricing is crucial. But a BCG survey shows that offering the lowest price isn’t always the winning move.
BCG Executive Perspectives
BCG Executive Perspectives offer insights on global topics that matter most to leaders in the public and private sectors. Explore the latest edition from our team of experts, introducing how AI will shape the future of functions.
Creating Value and Growth
Article
July 11, 2023
The 50- to 70-year-old demographic is a growing, multitrillion-dollar global market—but people in it are hard to engage with normal marketing. Here’s how to reach them.
Video
April 15, 2021
Five Imperatives for the Future of FMCG
Makers of fast-moving consumer goods have several key steps they must take to weather the sector's current challenges.
Article
August 22, 2022
CPG firms face a long-term need to update their enterprise software and a short-term need to implement a digital transformation. With the right approach, they can accomplish both.
Highlights from Consumer Goods Forum 2024
Video
August 27, 2024
Meeting Scope 1, 2, and 3 Challenges Head-On
Nina Jönsson, CEO of ICA, details why sustainability is fully integrated into every aspect of the company’s business and how other companies can learn from ICA’s climate progress.
Video
August 27, 2024
Collaboration Is the Key to Reaching Net Zero
From logistics and attaining net zero goals to building a responsible value chain and product portfolio, Chief Sustainability Officer Archana Jagannathan reveals PepsiCo Europe’s partnership strategy.
Video
August 27, 2024
Building a Bigger and More Inclusive Consumer Goods Forum
As a co-sponsor of CGF’s Towards Net Zero Coalition, DFI’s CEO Scott Price details why it’s more important than ever to broaden and strengthen the group’s base.
Video
August 27, 2024
Delivering Value Through Sustainability
As part of CGF’s Towards Net Zero Coalition, Bel Group CEO Cecile Beliot-Zind shares how regenerative agriculture, further scope 3 innovation, and more are leading the company forward.
Winning in Digital
Video
January 2, 2025
Why Do We Still Negotiate the Price of Cars?
Negotiating the price of a product can be uncomfortable.
Andrej Levin shows how advancements in AI could help companies across industries set optimal fixed prices, making bargaining a thing of the past.
Video
September 18, 2024
L’Oréal teamed up with BCG to create Beauty Genius—an AI-powered virtual beauty assistant, available 24/7, that offers customized advice and recommendations.
Article
August 7, 2023
A revolution is underway in personalized shopping, customer service, and marketing. Companies that successfully deploy generative AI can set themselves apart from the competition.
Video
July 12, 2023
What’s Possible: GenAI and Consumer Packaged Goods
Nicolas de Bellefonds explains how generative AI will transform the consumer goods industry, bringing changes across personalization, innovation, and deeper customer relationships.
Transforming Operations
Video
September 19, 2024
A Fuel Retailer’s AI-Driven Evolution
István Mag of MOL Group shares how AI—coupled with a solid business strategy and digital foundation—is helping the company transform its operations and expand its offerings.
Manufacturers need to optimize for increased productivity, improved sustainability, greater resilience, and a stronger workforce. How can they harness the latest technologies to realize these goals?
Article
November 21, 2022
BCG’s new benchmark reveals that only 10% of companies are truly prepared for supply chain disruptions. Where does your company stand?
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China Consumer Market Quarterly Watch
Chinese consumer market's recovery accelerated in Q1 2024, with GDP growth surpassing forecasts and key opportunities in brand globalization and the restaurant sector. Explore the latest emerging trends in our Q2 2024 China Consumer Market Quarterly Watch.
Despite many challenges, Chinese entrepreneurs are taking the initiative to find new opportunities and increase firm profits, with many sectors showing signs of growth in 2023. Learn more in our Q1 2024 China Consumer Market Quarterly Watch.
