With GenAI, Customer Journeys Are Reaching the Next Level
Allstate, a longtime BCG business partner, used GenAI to gain better insights into customer touchpoints, building stronger relationships and reinforcing its best-in-class customer service.
Our Client Success Stories with Artificial Intelligence
For BCG, AI is both a strategic tool and an innovative solution to pressing global challenges. Our clients have utilized the power of AI to enhance productivity, deepen customer relationships, and drive sustainable competitive advantage.
Spotlight: Generative AI
Building Generative AI Solutions for the Health Care Industry
Partnering with BCG, health care giant Helios enacted a forward-thinking GenAI solution that increased efficiencies—so they can focus on their most important goal: wellness.
Using GenAI to Expand Understanding of Health Care Solutions
BCG and Zeiss developed an application to give prospective patients fast, accurate, validated answers about elective treatments.
Schneider Electric’s Journey to a Generative AI Future
The company’s leaders recognize that a GenAI transformation requires a transformation of business processes and people development.
Automotive
デジタルトランスフォーメーションで、顧客需要の変化に対応する
BCG XとAWSは、BMWとチームを組み、顧客中心主義を核として構築した、自動車AI（人工知能）トランスフォーメーションの、実装と拡大展開に取り組んでいます。詳しくご覧ください。
Manufacturing Analytics in Automotive
A global car seat manufacturer was able to reduce the amount of defective parts found in factories by 25% after BCG analyzed over 200 gigabytes of data using advanced analytic tools.
BCG Xプロダクト・ライブラリー
Our industry-grade solutions are designed for high-value uses cases, empowering clients to maximize impact and redefine industries for the future.
Consumer Products
Cutting Costs and Catalyzing Growth with Zero-Based Budgeting
A powerful cost transformation saved a global beverage giant $310M and unlocked $1.1B for future opportunities. Here's how.
デジタル営業とマーケティングにおける、凝縮した教訓
BCGとBCG Xが、クライアントと連携して、デジタル営業やデジタルマーケティングを拡大し、デジタルプログラムを導入して能力などを構築している方法を学んでください。
AI（人工知能）を利用した、デジタルネイティブの香水メーカーの構築
フィルメニッヒ社は、AI（人工知能）を含むデジタルテクノロジーを利用して、センティメイトという新たな市場を立ち上げました。フィルメニッヒ社は、デジタルネイティブな企業のような業績を挙げましたが、それを支援したのがBCG Xです。詳しくご覧ください。
Personalizing the Consumer Relationship with GenAI
L’Oréal teamed up with BCG to create Beauty Genius—an AI-powered virtual beauty assistant, available 24/7, that offers customized advice and recommendations.
ハイネケンのAI戦略 世界的ビールメーカーが目指す経営改革
Heineken’s data and AI makeover has led to transformative growth. Partnering with BCG, the company developed cutting-edge promotion methodologies and AI-powered solutions. Heineken’s Ronald den Elzen shares his insights on the company’s wide-ranging AI strategy.
Financial Institutions
Turbocharging Financial Inclusion with AI-Driven Hyperpersonalization
A Philippine mobile payments company partnered with BCG X to build an AI-driven personalization engine that delivers more than 225 million messages daily.
Improving Lead Generation in Wholesale Banking
BCG built a fully automated solution to raise conversion rates and dramatically increase revenue growth.
Health Care
Harnessing AI to Accelerate Clinical Trials
As many herald a new “golden era” of medicine, one roadblock remains: the daunting complexity of conducting clinical trials. Syneos Health saw the enormous potential AI held when it came to accelerating the process. Baba Shetty, President of Technology & Data Solutions at Syneos Health, explains how BCG X helped them pave the way.
Sanofiのデジタルトランスフォーメーションの道筋
あるグローバル製薬企業は、何億ユーロもの増分利益を生み出すことを目標として、急速かつ大規模な価値創造に向けたトランスフォーメーションを立ち上げました。
Industrial Goods
Scheduling the World’s Largest Fully-Owned and Integrated Iron Ore Supply Chain
Discover how a major mining operation in Western Australia partnered with BCG X to revolutionize its processes using a cutting-edge AI scheduling platform, boosting productivity and operational efficiency.
Caldic’s Data-Driven Digital Transformation
The global distributor and solution provider partnered with BCG and BCG X to launch a data-driven digital transformation, providing personalized recommendations by customer and generating pipeline growth.
How Penske Is Driving a New Data-Centric Mobility Solution
When the mobility experts at Penske began building a new AI platform for their B2B customers, they partnered with BCG. Sherry Sanger, Penske’s EVP of Strategy and Marketing, explains how the company combines their data and expertise with evolving technology.
Insurance
Empowering an Insurance Leader Through GenAI
New York Life partnered with BCG to see how GenAI, coupled with transformational governance, could deliver exceptional experiences as well as efficiencies across the enterprise—furthering the company’s growth and advancement as an industry leader.
Retail
At H&M, AI Stands for Amplified Intelligence
H&Mグループの元チーフ・データ&アナリティクス・オフィサーで、現在BCG GAMMAのディレクター&パートナーのアーティ・ジーハミが、H&Mがどのようにしてわずか3年でデジタル化の出遅れ組からAI業界のリーダーになったのかを説明します。
Driving Retail Sales Through a Driven Sales Force
BCG developed a new, AI-powered app to help our client improve its sales performance. So far, there’s a 90% satisfaction among users—and a potential $70 million upside.
Technology, Media, and Telecommunications
How A1 Telekom Austria Is Using AI to Unlock More Customer Value
Collaborating with BCG and BCG X, A1 Telekom Austria revolutionized its customer management approach by combining the strengths of humans and AI.
How Commvault's Responsible GenAI Strategy Boosts Productivity
Working with BCG, Commvault has improved time to closure of projects while handling customer data responsibly and solving problems. Here's how.
