To successfully launch a niche online marketplace related to their standard offering, retailers have to offer an excellent experience for both consumers and third-party sellers.
Featured Insights
The Future of Retail
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Article
2023年10月31日
E-commerce dynamics are changing. Our global survey reveals the approaches differentiating retail and consumer packaged goods winners and laggards in today’s increasingly competitive environment.
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Article
2023年4月25日
Artificial intelligence can provide optimized solutions to three key retailer concerns: rising cost of goods, declining consumer spending, and supply chain volatility.
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Article
2023年8月7日
Most retailers don’t collect first-party customer data in a structured way or leverage its full potential. Powering four levers can drive profit and revenue from this valuable asset.
Book
Personalized: Customer Strategy in the Age of AI
Personalization is a $2 trillion opportunity. BCG's new book offers a playbook for capturing your share of this personalization prize in the retail industry.
Advanced Analytics, AI, and Digital
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Now, a new dialogue is opening up between brands and their customers. Literally.
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Article
2024年4月16日
Retailers are increasingly using AI-powered solutions and dynamic pricing models to outperform rivals that rely on traditional tools and approaches.
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The technology is just a tool. Don't disregard the data, talent, and experimentation that constantly activate and inform the intelligence behind the system.
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Article
2021年9月14日
There’s gold at the end of the personalization rainbow. To get it, retailers need to focus on the customer experience, technology, and operating models.
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Fashion Industry
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Article
2025年2月13日
How can fashion brands drive adoption to unlock the benefits of next-gen materials? A report by Fashion for Good and BCG provides a blueprint.
Video
2023年6月21日
Outfitting the Fashion Industry for Generative AI and Sustainability
Craig Brommers, American Eagle's chief marketing officer, discusses how brands can sustain real, authentic creative qualities and continue to pursue sustainability.
Video
2023年6月22日
Gen Z at the Intersection of Fashion and Technology
Technology is intersecting with fashion today in never-before-seen ways. PacSun CEO Brieane Olson drills down into how Gen-Zers are combining the two to creatively express themselves.
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Article
2023年10月25日
Getting raw materials right, from a sustainability perspective, can pay off for brands. Failing to do so can leave them at a competitive disadvantage.
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今日の小売企業はパフォーマンスを最適化し、新たな機会を活用し、消費者のニーズや期待に応えられるよう変革していかなければなりません。
Luxury Goods
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Article
2023年3月9日
In today’s market, some highly sought secondhand models may sell for more than their listed retail value, making them an attractive investment.
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Article
2022年6月30日
The industry is uniquely positioned to generate positive societal impact. Here's what it will take.
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Article
2020年9月4日
Facing a disrupted consumer environment, F&L brands need to likewise disrupt their usual approach, by planning sales strategies more than a year in advance.
BCG Executive Perspectives
BCG Executive Perspectives offer insights on global topics that matter most to leaders in the public and private sectors. Explore the latest edition from our team of experts, introducing how AI will shape the future of functions.
Transformation, Growth, & Value Creators
Video
2021年4月13日
Four Myths and Misunderstandings about Doing Business in Africa
International businesses are missing out by underestimating Africans, making costly assumptions about diversity, preferences, and buying power. BCG Consultant Nomava Zanazo shares what companies need to know to succeed on the continent.
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Article
2024年2月6日
With parallels to the complexities of building a house, BCG’s approach to transforming a supply chain emphasizes the importance of coordination, digital enablement, and speed.
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Article
2022年4月27日
Emerging from the isolation of the past 15 months, US consumers express optimism—some cautiously and others confidently—about resuming their pre-pandemic activities.
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BCG's retail experts provide the world's leading retailers with insights and solutions for disruption and growth.