Artificial Intelligence at Scale

With artificial intelligence at a crucial inflection point, BCG is helping organizations weave together human and technological capabilities to maximize value potential, productivity, and innovation from AI.

When predictive artificial intelligence is complemented by generative AI, their combined power offers stronger capabilities and greater, sustained AI value creation. Building from a proven strategic playbook, our AI strategy consulting team empowers clients to focus on key strategic opportunities and execute a comprehensive AI business transformation. By transforming your business with AI, we work to reimagine processes, foster adoption, and develop the right capabilities, roles, and governance to successfully—and responsibly—deploy AI at scale.

Our Related AI Consulting Services

Imagine a teammate that works tirelessly, learns continuously, and adapts to your needs. That’s the promise of AI agents. With the ability to observe, plan, and act autonomously, AI agents open a new chapter of end-to-end transformation across industries—streamlining processes, driving data insights, and augmenting human potential like never before.
Generative artificial intelligence is a form of AI that uses deep learning and GANs for content creation. Learn how it can disrupt or benefit businesses.
Our BCG responsible AI consulting team helps organizations execute an strategic approach to responsible AI through a tailored program based on five pillars.

We’re Building Tomorrow

BCG X disrupts the present and creates the future by building new products, services, and businesses in partnership with the world’s largest organizations.

Our Approach to Artificial Intelligence at Scale and Generative AI

For BCG and our clients, the future of AI in business offers both a strategic tool to scale up value and a viable solution to our most pressing global challenges. Our artificial intelligence consultants treat every AI business transformation as a unique journey, shaped around an organization’s starting point, circumstances, and goals. To successfully deploy AI at scale and capitalize on the impact of AI on business, we prioritize a 10-20-70 approach that emphasizes algorithms (10%), tech and data (20%), and people and processes (70%). With these capabilities in hand, companies are embarking on AI transformation journeys that focus on ambitious targets and superior AI value creation.

C-suite leaders looking to maximize the benefits of AI in business and their value potential should be experimenting with AI as early as possible, capitalizing on near-term cost management opportunities. Our three interconnected value plays—deploy, reshape, and invent (DRI)—are designed to successfully scale predictive and generative AI and drive end-to-end business transformation. We reinforce DRI execution by strengthening clients' enterprise foundations—the underlying technology, people, and risk capabilities needed to support true innovation. Our DRI framework acts as a critical strategic asset for our AI consulting team, guiding clients to long-term competitive advantage through their own data, talent, and culture.

From Potential to Profit: Closing the AI Impact Gap

AI remains a top priority for business leaders worldwide in 2025, with a strong focus on generating tangible results, according to BCG’s survey of C-suite executives.

Three Strategic Plays to Maximize AI Value Creation

Deploy GenAI in Everyday Tools
Organizations can begin deploying GenAI by leveraging off-the-shelf tools, boosting workforce productivity by 10%-15% and generating excitement for broader AI impact in business. 60% of companies using GenAI solutions already have active deploy plays, using tools such as ChatGPT Enterprise, Microsoft Copilot, and Adobe Firefly. The widespread adoption of AI starts in the design stage, where our consultants help you engage AI solutions that solve real business problems and foster employees’ trust in the technology. Our AI consulting also focuses on the support and incentive structures that spark adoption, pushing innovation forward through robust change management.
Reshape Critical Functions
Of the companies that are on their AI transformation journey, 68% have reshape plays in motion, transforming their support functions with AI before moving to the core functions critical to their industry. AI-mature companies are already generating 72% of their AI value in core functions like  operations marketing, and  sales. We help reimagine functions end-to-end, boosting efficiency and effectiveness through reengineered workflows. A key element to our DRI approach is optimizing performance, cost, and security as we simultaneously leverage robust, flexible solutions including  modular digital platforms and  cloud computing. The full potential of AI at scale, and the benefits of AI in business, cannot be realized without giving your people consistent upskilling and strategic workforce planning. Our AI consultants help you design the workforce of the future, transforming individual roles and rewiring the enterprise operating model.
Invent New Business Models
It is also important to keep inventing new offers, services, and experiences with AI, capitalizing on the GenAI era of innovation to shape the future of industries and functions—significantly transforming your business with AI. With only 46% of AI-mature companies executing invent plays, our AI strategy consulting team make it easier to integrate your data into existing processes, setting guardrails that promote security without hindering agility. And when you connect GenAI to your core strengths—proprietary data and expertise—you’ll make your new offerings stand out. These combined initiates facilitate company-wide transformation, empowering our clients to realize new revenue opportunities while enhancing their competitive advantage.
April 9-11, 2025
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Our Clients’ Success with Artificial Intelligence

Our AI in Business Solutions

BCG X offers a comprehensive library of products—backed by scientific rigor, extensive IP, and sophisticated AI components—to accelerate AI business transformation in support of our clients’ top objectives.

Our AI and GenAI Collaborations

BCG is more than just a strategic consultant. Our clients benefit from our global ecosystem of AI and GenAI collaborations, including those with leading tech companies like AWS, Google, IBM, Microsoft, Salesforce, and SAP—and with AI-centered enterprises such as OpenAI, Anthropic, Articul8, LangChain, and Palantir. This ecosystem provides best-in-class GenAI enablement that ensures our clients’ ability to maximize investments and stay ahead.

Working together, we deliver unprecedented value across four critical transformation pillars: optimizing existing technology, reshaping business functions, inventing new business opportunities, and reimagining entire organizations. And with BCG X, our in-house design-and-build capability, we remain at the forefront of technology, offering practical solutions to companies that seek to transform their business with AI and develop customized, industrial-grade platforms.

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